Resident Services Coordinator
Resident Services Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
BLT is seeking an experienced and dynamicResident Services Coordinatorto joinour luxury Harbor Point community located in Stamford Resident Services Coordinatorprovides superior customer service possesses detailed knowledge of company policy and procedures and performs essential functions as they relate to the maintenance and accessibility of the building.
Duties & Responsibilities of the Resident Services Coordinator
- Engages in community activities and effectively represents the community and BLTs local interests by fostering productive community relationships with our residents
- Promptly answers phone calls requests andconcerns while responding to all resident inquiries in a professional andtimely manner
- Assists residents with movein and moveout procedures
- Processes work orders for the maintenance department and follows up with residents to ensure satisfaction with the work completed
- Prepares incident reports pertaining specifically to resident issues incompliance with company policies procedures and standards
- Develops produces and coordinates resident communications including but not limited to newsletters surveys and lease violation notices
- Ensures community and company policies are followed
- Reviews resident feedback with upper management team and ensures appropriate corrective action is taken promptly
- Facilitatesprofessional and friendly atmosphere that exceeds resident expectations
Requirements of the Position of Resident Services Coordinator
- Must demonstrate commitment to deliver outstanding customer service
- 1 year experience in property management or coordinating preferred
- Consistent weekend availability required
- Must be highly visible approachable and possess a passion for excellence
- Selfmotivated trustworthy and works with limited supervision
- Ability to set priorities handle multiple tasks and meet deadlines
- Strong interpersonal and communication skills
- Proficient in Microsoft Office
- High school diploma or GEDCollege education preferred
Benefits Provided to the Position ofResident Services Coordinator:
Compensation package includes:
- Competitive Pay with Potential for Bonus
- Medical Insurance
- Dental Insurance
- Vision Plan
- 401k Plan
- Life Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Tuition Reimbursement
- 20 Housing Discount at BLT Properties
BLT is an equal opportunity employer
Note for Any current BLT Employees: We encourage employees to remain in their current role for a minimum of 6 months before applying for a new position within the company. Before applying employees are advised to discuss their application and career goals with their manager.
Required Experience:
Junior IC
Employment Type
Full-Time
