Senior Operations Maintenance manager
Senior Operations Maintenance manager
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Job Description
Job Title
Senior Operations & Maintenance managerJob Description
Work Location: Sydney
Job Overview
As the representative of Vanderlande and first point of contact with the customer the Senior Operations & Maintenance Manager builds the team at site and leads the daytoday management of the operations & maintenance.
This role encompasses various responsibilities including personnel management (such as directing staff and conducting annual reviews) ensuring safety compliance (including maintaining WHS standards) overseeing operations to meet service and maintenance benchmarks addressing daily operational and technical issues maintaining quality standards and meeting financial targets.
Reporting directly to the Lifecycle Services Director APS APAC the Senior Operations & Maintenance Manager sets the standard for the team through his/her work ethic and behavior continuously enhancing and professionalizing the sitebased service team.
Although this position works during business hours the Senior Operations & Maintenance Manager would be expected to be available as a point of contact outside of business hours as reasonably required (ex. incidents and escalations).
Responsibilities
- Manages the responsibility for the sitebased team including personnel safety operations quality and finance.
- Manages the daytoday activities of the team to (over)achieve the agreed service levels while maintaining within the contractual budget.
- Plans on preventative and corrective maintenance and can step out of the daytoday activities.
- Initiates and implements improvements to the existing service levels tooling methodologies and processes as well as team culture and behavior.
- Maintains a strong service team through initiativetaking development and regular training.
- Identifies commercial opportunities and works together with the Sales Engineering team to convert them.
- Consults with suppliers and subcontractors where required.
- Manages major incidents and escalations effectively.
- Drives constant customer relations improvements.
- Ensures that the necessary reports and records are kept.
- Ensures that all activities are conducted in a safe environment according to company WHS policies and procedures.
- Any other reasonable duties as set out by the LCS Director APS APAC.
Required Skills & Competencies:
- Bachelor/masters in engineering (Technical Electrical Mechanical) or relevant trade qualification.
- Minimum 5 years in a Senior Leadership role Operations/Maintenance Manager experience.
- SingaporeanorSingaporePermanentresident.
- Background in automated handling systems capital goods industry or system integration business.
- A strong personality as a leader with a combination of good interpersonal & technical skills.
- Entrepreneur people manager and good communicator who can develop longterm business relationships and networks with customers and suppliers.
- Possesses a strong customer focus and service attitude.
- Strong commercial drive and ability to pursue improvement opportunities.
- Experience in working with thirdparty service providers.
- Knowledge of the management of service contracts.
- Able to build plan and execute longterm periods 5 years).
- Focused on a safe & healthy working environment.
- Availability in case of escalations.
About the Company: Vanderlande
Vanderlande is a marketleading global partner for futureproof logistic process automation in the warehousing airports and parcel sectors. Its extensive portfolio of integrated solutions innovative systems intelligent software and lifecycle services results in the realization of fast dependable and efficient automation technology.
Established in 1949 Vanderlande has more than 9000 employees all committed to moving its customers businesses forward at diverse locations on every continent. With a consistently increasing turnover it has established a global reputation over the past decades as a highly dependable partner for futureproof logistic process automation.
Being you @ Vanderlande (Diversity statement)
Vanderlande is an equalopportunity employer. Qualified applicants will be considered without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Required Experience:
Manager
Employment Type
Full-Time
