RFP and Client Service Manager
RFP and Client Service Manager
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Job Description
RFP and Client Service Manager
22 Bishopsgate London Hybrid
Permanent
At AXA IM our purpose to act for human progress by investing for what matters is central to every action we take as a business. As a responsible asset manager we actively invest for the longterm to help our clients our people and the world to prosper.
As a future RFP and Client Service Manager you will report to Head of Wholesale Client Service UK CORE and you will be part of AXA IM Core Client Group.
DISCOVER your opportunity
As an RFP and Client Service Manager you will lead the entire process in structuring AXA IMs answers to Due Diligence questionnaires and Requests for Proposals (RFPs) for the UK Wholesale market.
Your role and responsibilities will include:
- Responsible for Due Diligence questionnaires and RFPs for the UK retail market.
- Coordinate resources and compile information across the company to answer Due Diligence questionnaires / RFPs (defining timeframe contributors sources of information highlighting critical items).
- Work closely with a wide range of stakeholders/subject matter experts within AXA IM (sales managers portfolio managers investment specialists & solutions team etc. to gather all relevant inputs and to elaborate investment solutions to deliver accurate and competitive financial proposals.
- Structure Due Diligence questionnaires / RFPs with a marketing approach to promote AXA IMs competitive advantages.
- Ensure feedback is received subsequent to submitting the RFP and followup on action plans to contribute to the improvement of our offering and process.
- Maintain standard content in the RFP tool.
- Help support the sales team by answering and investigating client queries and efficiently respond and/or resolve in a timely manner. Work closely with the Head of Wholesale Client Service UK CORE to help enhance the teams digitalisation efficiencies.
We are committed to offer you an environment where you can:
Grow your potential: Be part of a forwardthinking business with internal opportunities and personalized learning paths available to help constantly develop your skills and abilities.
Shape the way you work: Work for a company which is highly committed to providing flexibility & balance to its employees offering you a large range of benefits (hybrid working competitive health benefits among many others..
Thrive within a diverse community: Play a role within a responsible company that actively recognizes and values individual differences in a diverse and inclusive workforce.
Move the world forward: Join a responsible employer that acts in favor of societal and environmental causes as an investor insurer and company notably through the AXA Heart in Action association. As part of our commitment to sustainability and environmental responsibility we will celebrate your arrival by planting a tree.
At AXA IM we are investing with a clear purpose to make the world a better place. We act for human progress by investing for what matters. Our convictionled approach enables us to uncover what we believe to be the best global investment opportunities across alternative and core asset classes. We are already entrusted by our clients with more than 887 billion in assets.
AXA Investment Managers Home AXA IM Corporate
AXA IM is an Equal Opportunity Employer and we encourage candidates with disabilities or any other protected characteristic to apply. We are committed to providing reasonable accommodation to qualified applicants and employees with disabilities when needed to apply for a position or to perform essential job functions.
Inclusion and Diversity Careers AXA IM Corporate
SHARE your unique expertise
We welcome different combinations of skills & experiences.
Your qualifications and experience:
- Proven prior experience working in the financial industry (RFP client service sales marketing communications investment management)
- Fluent in English
- Excellent writing skills enjoys writing and transforming technical descriptions into marketing documents easy to read for nonspecialists with a strong emphasis on key selling points
- Strong analytical skills and products knowledge
- ability to understand and describe investment processes and financial solutions in detail
- client focused
- ability to challenge experts (Sales Investment Specialists etc.
- Good project management skills
Your knowledge and skills:
- Team player: willingness to share knowhow and to learn from others
- Leadership/entrepreneurial spirit to take full responsibility for delivering the documents required ability to build consensus between departments with different objectives
- Works well under pressure
- Curious rigorous and wellorganised
- Excellent knowledge of MS Office tools
- Proactive selfstarter
- Flexible cando attitude
- Successful working both independently and collaboratively
- Multitask with the ability to set priorities manage deadlines and business needs
- Conscientious attention to detail
We would love to know more about you. Lets connect! Send us your resume.
The AXA Group is a global leader in insurance and asset management with 160000 employees serving 105 million customers in 62 countries.
We protect and advise our clients at every stage of their lives offering products and services that meet their needs in the areas of insurance personal protection savings and asset management.
Our mission: To act for human progress by protecting what matters
Our values: Customer first Integrity Courage and One AXA
Required Experience:
Manager
Employment Type
Full-Time
