Head of Control Testing and Remediation

DLG is evolving. Across every facet of our business our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them youll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.

What youll be doing:

Were on a mission to ensure our internal control environment is not only compliant but robust and effective in mitigating operational risk.

Were looking for a strategic and experienced Head of Control Testing & Remediation to lead the team responsible for ensuring our controls are working as they should and that were actively learning and improving where theyre not.

This is a highimpact role central to the Groups risk management strategy.

Youll be responsible for defining and delivering a control testing and remediation framework that not only meets regulatory requirements but genuinely helps protect DLG from financial operational and reputational risks. Youll lead a team of experts work closely with internal and external stakeholders and help to embed a culture of accountability rigour and continuous improvement across the organisation.

Key responsibilities:

• Lead the development and implementation of our control testing strategy and framework ensuring it aligns with regulatory expectations and industry best practice.
• Oversee control testing across the Group ensuring key controls are tested effectively and results are clear reliable and timely.
• Identify control gaps and areas for improvement and ensure remediation activity is clearly articulated prioritised and delivered to a high standard.
• Own the remediation framework ensuring actions demonstrate genuine risk reduction and deliver a stronger evidenced control environment.
• Produce highquality reporting for senior leadership including key insights on control effectiveness risk trends and progress on remediation.
• Ensure compliance with relevant regulations and internal policies adapting the control testing approach as the landscape evolves.
• Lead develop and mentor a highperforming team fostering a culture of collaboration curiosity and accountability.
• Engage and influence key stakeholders including second line risk internal audit and business units to ensure a joinedup approach to control testing.
• Champion continuous improvement identifying ways to enhance the efficiency effectiveness and impact of the control testing and remediation process.

Our hybrid model offers a best of both worlds approach. When youll be in the office depends on your role and team but colleagues spend at least 2 days a week in the office

What youll need:

Were looking for a strategic collaborative leader with deep expertise in control testing and remediation.

• Significant experience in control testing risk management or related disciplines ideally in a regulated environment.
• A proven track record of leading control testing and remediation programmes with the ability to influence at senior levels.
• Strong understanding of internal control frameworks and regulatory compliance requirements.
• Excellent communication skills with the ability to distil complex information into clear messages for senior leaders and stakeholders.
• Confidence in data and systems including control testing and risk management tools.
• Demonstrated leadership capabilities including building and developing effective highperforming teams.

Benefits:

We recognise we wouldnt be where we are today without our colleagues thats why we offer excellent benefits designed to suit your lifestyle:

• 9 employer contributed pension
• 50 off home motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Private Medical Cover
• EV car scheme allows all colleagues to lease a brand new electric or plugin hybrid car in a tax efficient way.
• Generous holidays
• Up to 20 bonus
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus many more

We want everyone to get the most out of their time at DLG. Which is why weve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best whatever that looks like and offering real choice flexibility and a greater worklife balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. Theyre about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer and we think diversity of background and thinking is a big strength in our people. Were delighted to feature as one of the UKs Top 50 Inclusive Employers and are committed to making our business an inclusive place to work where everyone can be themselves and succeed in their careers.

We know youre more than a CV and the things that make you you are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process please speak to the recruitment team who will be happy to support you.

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