Maintenance Controller 12month FTC
Maintenance Controller 12month FTC
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Job Description
OVERALL SUMMARY
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you dont tick every box. We celebrate diversity promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join Close Brothers Asset and LeasingTeam as a Maintenance Controller where you will be responsible for the handling challenging and improving the uptime of the vehicles (HGV& LVC) that are in a Vehicle Off Road status.
Our ideal candidate would be a motivated team player who hasprevious experience with administrative management and processing of information as well as information relating to vehicle fleet for the areas of breakdowns defects supplier and management costs
RESPONSIBILITIES
- Answering incoming calls in a professional manner which include calls relating to (but not limited to) breakdown repair & maintenance issues across the HGV & LCV fleet.
- Ensuring all Close Brothers Vehicle Hire systems are fully updated with accurate and clear information so that our customer portal remains up to date.
- Understand Close Brothers Vehicle Hire systems and consider how they can work in conjunction with the business to enhance processes.
- Have a flexible approach to work and undertake other additional administration tasks as required.
- Effectively plan and organise time to maximise productivity and efficiency for the individual the workshops and the customers.
- Be fully conversant with the systems required to operate as part of the role and to use systems in line with Close Brothers Vehicle Hire operating policies and procedures.
- Escalate issues that could impact the customer or business negatively to the Fleet Support Manager.
- Ensure that any rechargeable work is notified to the customers following the company procedures and time guidelines.
- Working towards KPI set by the business.
- The ability to convey information to others effectively and efficiently with good verbal and written communication help facilitate of information between within a company the ability to deal with conflict and challenges that may arise.
- Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required
WE WOULD LOVE TO HEAR FROM YOU IF YOU:
- Areorganised personwith a keen eye fordetail
- Have strong interpersonal skills
- Have practical problemsolving abilities
- Are computer literate
- Have some Transport and Legislation Knowledge
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:
- Have a technical background working on HGVs and LCVs with strong knowledge of maintenance and breakdown procedures.
We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or longterm condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us please email us ator request a call back.
ABOUT US
Close Brothers is a leading UK merchant banking group providing lending deposit taking wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term.
To find out more about Close Brothers please visit our careers page: find out more about life at Close Brothers:
find out more about our benefits:
find out more about our commitment to creating an inclusive environment:
Our Responsibility Diversity and inclusion Close Brothers Group
#LICBVH#LITW1 #LIOnsite
The Company
At Close Brothers Group we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.
We believe that everyone should think ahead have a financial plan and invest wisely. Our clients are professionals business owners individuals charities families and employers who rely on our clear financial advice and investment management services to preserve and grow their longterm savings and investments.
We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with facetoface services to enable strong longterm relationships with our clients.
Sustainability is fundamental to our purpose and we have a responsibility to help address the social economic and environmental challenges facing our business colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.
Our vision is to develop an open and inclusive company that ensures everyone is valued respected and included so that in years to come our business will represent a diverse and inclusive workforce from the top down.
We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options helping you to balance your work and home life.
The Benefits
Private medical
Discounted health checks
Stakeholder pension contribution
Cycle to work scheme
Gym discounts
Purchase additional holiday
Documents
Required Experience:
Contract
Employment Type
Unclear
