Customer Service Agent CS BAE
Customer Service Agent CS BAE
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What the daytoday looks like in this role:
- Being the face and voice of our Client to new and existing customers.
- Using communication tools including phone email live chat and to keep customers informed.
- Dealing with a wide range of queries issues and feedback from our current and potential customer base.
- Bringing happy moments to the people (and cats! we serve.
- Passing on customer insights & feedback for us to turn those into strategic decisions for the future of the business.
- Helping to form our culture and voice and bring a fresh pair of eyes to everything.
Requirements
- Exceptional communication skills both written and verbal
- Obsessed with cats
- A lover of animals (required)
- Customer service experience
- Ready to get stuck in and work hard
- Reasonable numerical reasoning skills
- Kind giving and thoughtful
- Obsessive organizer
- Eager to learn and improve
- Genuine honest innovative and adaptable
- Creative curious and full of ideas
- Matric or equivalent
- Hospitality and concierge experience is highly advantageous.
- Experience on live web chat email and voice experience essential
Benefits
Financial Analysis Time Management Adaptability Solutions-driven Strategic Insights Strong Communication Skills
Education
Bachelor s degree in Finance, Accounting, Economics, or related field. MBA or CPA/CMA is strongly advantageous
Employment Type
Full Time
