Customer Support Assistant
Customer Support Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a Customer Support Assistant to join our team in Detroit MI. This role is responsible for providing efficient accurate and friendly support to customers through phone email and inperson communication. The ideal candidate is organized solutionoriented and thrives in a teamfocused environment.
Responsibilities
Respond to customer inquiries and provide information about products and services
Resolve complaints process orders and handle returns or exchanges
Maintain detailed and accurate records of customer interactions
Follow up with customers to ensure their needs are met
Collaborate with internal departments to support customer needs
Provide feedback to help improve support processes and client satisfaction
Qualifications :
Qualifications
High school diploma or equivalent (Associate degree preferred)
Previous experience in customer service or administrative support
Strong verbal and written communication skills
Ability to handle multiple tasks and prioritize efficiently
Proficiency with basic computer systems and CRM software
Strong problemsolving and interpersonal skills
Additional Information :
Benefits
Competitive salary ranging from $60000 to $67000 per year.
Opportunities for professional growth and career development.
Supportive and collaborative team environment.
Skills development and ongoing training programs.
Fulltime stable position in a growing company.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
