Were seeking a highly organized and professional Virtual Assistant to manage all company communications this role youll be responsible for overseeing the teams design outputs and ensuring that all client emails are responded to promptly. To excel in this position youll need a reliable internet connection and strong verbal and written communication skills.
Tasks
What Youll Be Doing
Relay clients briefs/requests to designers and clarify questions
- Keep track of customer engagement making sure theyre all catered for on a daily basis
- Manage the company email inbox
- Work alongside the management team with varied admin tasks
Requirements
What You Must Have
Excellent English verbal and written communication skills
- A high school qualification or equivalent
- Prior experience as an administrative assistant
- Fully computer literate with proficiency in Microsoft Office
- Highly organized and has a strong attention to detail
- Proactive organized and resourceful
- MUST have an updated computer/laptop that can handle long hours of design action backup computer.
- Minimum requirements for Desktop/Laptop: Intel core i5/AMD Ryzen 5 Processor 8GB RAM
- Reliable and consistent high-speed internet connection (at least 20mbps) with backup connections (ESSENTIAL as we upload files to the cloud consistently).
- Nice to have: Previous experience with Trello Freshdesk (or other ticketing systems) and Notion
Benefits
What We Offer
- Location: Home-based - Permanent work from home co-working space beach wherever youd like as long as you have a laptop and good internet connection.
- Schedule: Monday to Friday 8h/day split shift (4hrs morning 4hrs evening)
- Paid Time-Off: 15 days of paid leave 10 unpaid days 2 sick days paid (after 6 months of tenure).
- Bonuses: Christmas bonus performance-based increase/bonus and career progression.
- Health Benefit after 6 months of tenure
- Perks: Work anniversary gifts plus additional paid leaves