Automotive Service Advisor
Automotive Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Automotive Service Advisor reporting to the Store Manager will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment and working closely with the Service Team to improve their performance through handson presence in the store by efficiently developing team members executing store processes while ensuring that we continue to provide an industry leading customer experience.
Primary Responsibilities include (but are not limited to):
- Directly works with customers in areas of sales service customer opportunities adjustments etc.
- Creates a highly motivated team environment/climate
- Supervising technicians and service personnel planning and scheduling their duties assigning work and following up on completion of assignments
- Coaching service department teammates on all operational issues
- Working directly with customers in areas of sales service customer opportunities adjustments etc.
- Evaluating performance and productivity of all service department personnel
- Managing parts inventory and outside purchases as well as updating and restocking all inhouse parts when needed
- Ensuring store safety including the use of and maintenance of safety equipment
- Ensuring equipment/hardware layout and positioning within the service department
- Supervising shop area equipment and teammates for compliance with company safety procedure
- Ensures that proper inspections are being conducted
- Valid drivers liscence
Qualifications :
We are looking for:
- Outstanding leadership and store management skills
- Ability to work in a fastpaced work environment
- Highly organized and detailoriented with the ability to mentor others in a manner that ensures efficiency
- Excellent verbal and written communication
- Ability to develop professional relationships with customers and team members
- Minimum of 2 years experience in a Service Advisor/Writer role
- Proven track record of exceeding business objectives
- Ability to work efficiently both individually and as part of a team
- Solid knowledge of basic OSHA laws
Additional Information :
All information will be kept confidential according to EEO guidelines.
Work Opportunity Tax Credits Brakes Plus
Brakes Plus participates in the Work Opportunity Tax Credit (WOTC) program which ADP administers on behalf of the company. Please follow the steps listed below to screen for the WOTC program. We appreciate your cooperation.
Applicant Instructions
- Open answer each question to complete the voluntary screening
- Eligible applicants will be asked to Electronically Sign and click Submit to complete the screening
- Ineligible applicants will be asked to click Submit to finish the screening; You will not be asked to electronically sign
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
