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You will be updated with latest job alerts via emailJob Title: Automotive Functional Consultant Automotive Aftersales & Services
Work Location: Newark California (Onsite 5 days a week from office)
Contract
Job Description:
We are seeking an experienced functional consultant with a thorough understanding of the Dealer Management Systems for Automotive / Industrial / Heavy Equipment sector
Requirements:
Bachelors degree in Engineering Business Science Statistics or a related field.
10 years of experience in the automotive / industrial / heavy equipment domain or relevant consulting experience in these industries.
Experience with Agile Project Management tools like Azure Devops or JIRA and
Exceptional analytical and problem-solving abilities with a strategic mindset and attention to detail.
Excellent communication and interpersonal skills with the ability to build relationships influence stakeholders and present complex concepts to non-technical audiences.
This is a Hybrid Role and expectation is to be available in the client office for 2 or more days per week.
Responsibilities:
Functional Consulting : Lead the process cataloguing and functional design for next generation aftersales and service systems for a leading EV manufacturer.
Should have implemented at least one or more E2E Dealer Management Systems including in depth understanding of functional modules such as Sales Inventory Management Parts & Service Management Warranty Integrated accounting CRM etc.
Strong understanding of high-voltage safety battery diagnostics and EV service tools would be an added advantage
Should be able to drive workshops with business stakeholders articulate requirements and build user stories for product backlog creation
Create detailed user stories for the technical team and take accountability for clarity and consistency
Drive user demos and coach the business team for conducting User Acceptance Testing (UAT)
Should have full implementation lifecycle experience in Agile methodology. (2 or more programs)
Should be able to work effectively with the technical team to ensure delivery timelines quality & schedule are met.
Should have worked in a multi-vendor / stakeholder environment and has managed multi-workstream complex projects with minimum foresight
Will be responsible for ensuring that all deliverables are met in a timely manner is able to manage program risks interdependencies manage stakeholder expectations provide accurate reporting to leadership at a program and workstream level as well.
Full-time