Orthopaedic Specialty Group P.C. currently has an opening for an Appointment Scheduler in our Shelton Connecticut office. Responsibilities include but are not limited to:
- Obtains the specified demographic information required
- Acquires accurate insurance information
- If they are a selfpay patient advises them of the selfpay policy
- Advises patient to obtain a referral if applicable with their insurance plan
- Determines if the injury is a result of a MVA (motor vehicle accident) or WC (workers compensation) explains protocol and obtains pertinent information
- Validates oncall appointments for nonparticipating insurances
- Uses good judgment when determining urgency of the visit
- Schedules patient appointments following office protocol
- Obtain referring physician details updating patient and appointment details
- Reschedules and cancels appointments as requested
- Take Consults from the hospitals and forward appropriately
Qualifications
- Minimum of a high school diploma or GED.
- Secondary training in business school or college preferred.
- 1 Year of experience in a medical office as a receptionist/appointment scheduler a plus.
Candidates will be courteous articulate reliable and must be able to multitask in a busy professional fastmoving environment while maintaining excellent customer service.
OSG offers a pleasant professional work environment competitive wages and comprehensive benefits including generous paid time off.
Orthopaedic Specialty Group P.C. is an Equal Opportunity Employer.