DescriptionAre you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area This is a unique opportunity for you to work in the Transformation team to partner with the Business.
Job Summary:
- As an AML/KYC Business Analyst within the AML/KYC Analytics team you will play a crucial role in delivering customer insights to promote datapromoten decisionmaking throughout the product development lifecycle.
- This role offers opportunities to contribute thought leadership with exposure to senior leadership. Your technical skills attention to detail and strong project management skills will be key to your success.
- You will use your advanced SQL and Alteryx Analytical tools and project management expertise to deliver insights/reporting on exciting service features and capabilities. We are looking for an enthusiastic selfmotivated senior analyst with strong skills and demonstrated experience managing a diverse suite of analyses.
- This role requires critical thinking analytical storytelling presentation technical abilities and flexibility/ adaptability to change.
Job Responsibilities:
- Support & lead partnerships with key AML/KYC Governance and Oversight stakeholders and AML/KYC Product groups with strong understanding of business drivers underlying data and processes
- Support demand mitigation programs by providing data and analytics leadership across the servicing organization.
- Use analytical tools such as trend analysis segmentation optimization and other techniques to improve business function performance.
- Analyze customer interactions and events across a variety of channels (calls branch online mobile) to better understand customer journeys and friction points.
- Manage multiple deliverables focused on gaining insight into various issues and questions that often arise through our current monitoring processes as well as enhancing existing monitoring processes.
- Contribute to business cases construct test designs and identify populations for pilot programs; analyze program performance and derive insights to help inform future customer strategies.
- Prepare and deliver presentations summarizing sharp insights and conclusions often for executives in regularlyscheduled analytics meetings chaired by the analyst in this role.
- Support the creation of dashboards and visualizations to measure the impact of implemented products and provide management with selfservice tools to explore and report on current trends of key metrics.
- Embrace a growth and learning mindset; curious and creative; collaborative teamoriented and clientfocused; motivated by business and technical challenges
Required qualifications capabilities and skills:
- Minimum 3 years of related experience.
- Bachelors degree in a quantitative or related field required.
- Handson experience with standard data analytics tools and technologies (SQL Tableau Alteryx AWS).
- Familiarity with data mining statistical modeling machine learning and other advanced analytics methods.
- Experience delivering analytics solutions following an Agile methodology.
- Collaborate with the Area Product Owners and Business SMEs to formulate quantifiable goals for measurement; advise on strategies and experimentation required to achieve business goals.
- Able to communicate effectively with Senior leaders to enable collaboration decisionmaking and transparency with great presentation skills.
- Entrepreneurial drive ability to analyze problems design solutions and communicate effectively and confidently with relevant stakeholders to influence and gain buyin across various job functions.
- Selfmotivated goaloriented and able to manage and deliver in an innovationdriven and fastpaced environment.
Preferred qualifications capabilities and skills:
- Experience with AML/KYC reporting preferred.
- Experience with visualization techniques for data analysis and presentation (Alteryx Tableau SQL preferred)
- Basic skills with JIRA Confluence
- Familiarity with Cloud (AWS Snowflake) based data solutions and tools
- Proficiency in Microsoft Word Excel PowerPoint
- Experience with ICDW or other Chase Data sources are strongly preferred.
Required Experience:
IC