Amazon is seeking a highjudgment and selfmotivated communications professional to join our Global Corporate Issues & Media Relations team. This person will play an important role in identifying and rapidly responding to emerging topics and issues across the companys Corporate Communications businesses which includes operations workplace customer service sustainability economic & community impact and policy. This position is for someone who can excel in a fastpaced deadlineoriented environment and thrives in the unpredictable. The role is never boring and requires a team player who is willing to roll up their sleeves to get the job done.
The individual in this role will help manage daytoday crises and strategically respond to media inquiries while developing forwardlooking scenario plans in preparation for negative news cycles. This person must be able to think and communicate clearly to address complicated scenarios. And this person in the role will be responsible for developing externally facing statements and responses therefore exceptional writing skills as well as the ability to manage feedback and edits quickly and concisely are a must.
The right candidate works effectively in a matrixed global organization quickly builds effective working relationships and an ability to maintain high standards under tight deadlines.
The position is based in Seattle.
Key job responsibilities
Monitor assess escalate and resolve a variety of situations occurring simultaneously with excellent judgement
Ability to formulate a clear point of view on complicated issues and create a concise and wellwritten narrative to express it
Build and maintain relationships with key media outlets/reporters to discuss and manage difficult stories correct inaccuracies and establish a connection point for future story development.
Pay unrelenting attention to details
Effectively represent Amazon as a spokesperson
Work collaboratively across teams
A day in the life
This experienced media professional will be primarily responsible for managing incoming media inquiries from local outlets and providing PR counsel to site/business leadership. The issue could range from a Customer Service concern a delivery problem a major incident at a site or an accident on the road. We are looking for someone who is comfortable picking up the phone to speak with reporters to get more information help educate them and not be afraid to push back to mitigate the reputational risk to Amazon. Oncamera experience or willingness to represent Amazon oncamera is a plus.
About the team
The Global Corporate Issues & Media Relations team strategically manages and anticipates emerging issues and trends that could negatively impact our operations brand or reputation. The team interacts daily with members of the news media serving as ontherecord spokespeople and frequently compiles coverage summaries writes statements and monitors social media.
5 years of recent professional communications or public relations experience
Bachelors degree in communications public relations or a related field
Skill in developing creative effective approaches to difficult communications challenges.
Ability to thrive in a fastpaced and deadlineoriented environment.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68900/year in our lowest geographic market up to $147400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.