Room Attendant
Room Attendant
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Job Description
Join usas a Room Attendant at The Dorchester Hotel recently recognised as one of TheSunday Times Top 10 Best Places to Work for in 2024 and Hotel of the year London at the 2024 AA Hospitality Awards. We continually strive to build andnurture a culture where inclusiveness is part of our DNA reflected in ourvalues of passion personality respect working together and creativity. Webelieve that a variety of perspectives enriches our culture and drives oursuccess.
We careabout your career and are proud to have the absolute best people in theindustry.When youjoin us as a Room Attendant at The Dorchester Hotel you will have a uniqueopportunity to excel in your field.
You will learn from your fellow Legends andour awardwinning learning academy to achieve the highest standards in craftservice and leadership.
What youll do
As a RoomAttendant youll enjoy your work and take pride in delighting our guests:
- You will be responsible for seamless servicediscretion intuitive and flexible during their day. This will include eye fordetail thoroughness and hygienic all to ensure our guests receives nothingbut the best experience.
- Sometimes our guests have special requestsinvolving special setups additional supplies and even special of these requests are fulfilled by our Room Attendants.
The itemsshared are the essence of a day in the life of a Room Attendant but well makesure you are provided with specifics on how we care for our hotel.
Theoperational hours of work are shiftbased and may be subjected to change.
Thesecurrently set as:
- Monday to Sunday: starting as early as 7am and last shiftfinishes at 18.30pm
What youll bring
Essential Skills and Experience
- Attention to Detail You can noticesmall things and make sure everything looks clean and tidy.
- Good Communication You can understandinstructions and ask questions if you are unsure about something.
- Time Management You can work quicklyand make sure all rooms are finished on time.
- Energetic You are comfortable withmoving around lifting and being on your feet for most of the day.
- Teamwork You can work well with otherstaff members and help when needed.
Preferred Skills
- Previous Experience If you have workedas a room attendant in a 5 star hotel before
- Customer Service Skills You can bepolite and friendly if you meet guests.
- Organizational Skills You can keeptrack of supplies and make sure everything is in the right place.
What youll get
- Complimentary Stays: Enjoy complimentary stays withbreakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50 off food and beveragesat selected bars and restaurants within the Dorchester Collection: EnjoyFriends & Family stay discounts out hotels Benefit from discounts atvarious high street and online shops
- Employee Perks: Enrol from day 1 into the AvivaPrivate Pension scheme (we contribute 8 towards your pension); Benefit fromSeasonal ticket loan Rental deposit scheme private financial advice and Eyecare vouchers.
- Training and Development: Advance in your career byaccessing various apprenticeships from Level 2 to Hospitality Degree Level partner with outstanding nationally recognised Apprenticeship providers.
- SocialEvents: Participate in vibrant social events including a summer party winterball pub quizzes and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a 1000 bonus when yourecommend a friend.
- Wellbeing Support: Access immediate wellbeingadvice because we care about our employees.
We celebrate diversity and are committed tocreating an inclusive environment for all employees and applicants. If you needus to do anything to support you during the recruitment process (such asadjustments to how you applyalternative formats of information or adjustments to the assessment processitself) please do call People & Culture team onor email so that we can discuss how wecan support you through this process.
Employment Type
Full-Time
