drjobs Customer Support Executive

Customer Support Executive

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Chennai - India

Monthly Salary drjobs

₹ 18000 - 22000

Vacancy

1 Vacancy

Job Description

Join Our Team at Avishya!

Position: Customer Support Executive

Location: Nungambakkam Chennai

Experience Required: Minimum 1 Year

(This role is also ideal for graduates who are eager to begin their careers in a dynamic and fastgrowing ecommerce environment)

About Us:

Avishya is a premium Indian ethnic apparel omnichannel brand that celebrates the timeless beauty of handcrafted artistry. We collaborate with skilled weavers and artisans from across India to bring exquisite authentic ethnic wear to discerning customers across the globe.

Role Overview:

We are looking for a dynamic customercentric professional to join our team as a Sales and Customer Support Executive. This role combines sales expertise with a passion for delivering exceptional customer experiences.

Roles and Responsibilities:

  • Understand customer needs and communicate how the product adds value to meet those needs.
  • Upsell or crosssell additional products or services to maximize sales revenue.
  • Provide personalized recommendations and suggestions based on customer preferences.
  • Follow up with customers to ensure their satisfaction and encourage repeat purchases.
  • Communicate with Customers both pre and post purchase Emails Web chats WhatsApp Chats Phone Call.
  • Order checking and Quality Checks prior to shipping products to customers.
  • Follow up with Logistics for tracking shipments and order fulfilment.

Key Skills and Attitude:

  • English communication skills Written & Spoken
  • Pleasant and sweet temperament
  • Enthusiastic and energetic attitude
  • High outcome orientation

How to Apply:

Send your updated resume to:

Contact us at:

Employment Type

Full-Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.