Customer Monitoring Center Technical Architect
Customer Monitoring Center Technical Architect
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
What we offer
Johnson Controls offers a supportive team environment and add to that a competitive salary best in class benefits package starting on day 1 which includes medical dental & vision 401(k) tuition reimbursement paid time off and career growth opportunities!
What you will do
Johnson Controls is seeking a Customer Monitoring Center Technical Architect to join their IT Field Services team based in the US! You will have the opportunity to apply modern strategies and best practices to Global Signal and Monitoring environments as well as develop integrate and enhance tools and automation systems and services. You will work extensively with MS SQL Server TSQL stored procedures and Microsoft products such as Power Bi and SSRS and support products such as fire and security signal processing technologies with a focus on the MASterMind Monitoring platform.
To be successful in this role you will need excellent communication skills to collaborate with lifesafety suppliers and provide L4 support for global Monitoring Team applications and lifesafety applications/services. You will also esign develop and integrate systems to maximize uptime >99.999 for all lifesafety applications. We prefer to have this individual based in Aurora CO or Kansas City MO but we are open to remote for the right individual.
How you will do it
Provide Level 4 technical support for monitoring functions and lifesafety applications/services
Provide application and database assistance to technical teams and the business
Manage development enhancement and integration projects
Develop deployment and automation methodologies and systems
Provide and develop architecture and documentation for application engineering projects
Partner with JCI InfoSec teams to design highly secure applications and environments
Partner with business on future business needs strategy planning
Design and document solution enhancement requests (liaison to supplier)
Contribute to development and of strategic plans as a highly skilled team member
What we look for
Required
Must be a US Citizen
Must permanently reside in the US
Bachelors degree in a technical field
7 years of experience with MSSQL stored procedures TSQL SSRS PowerBI and relational database design
7 years of experience in the design deployment and maintenance of complex application environments
Development skills (programming languages/frameworks etc. and also SQL programming
Understanding of virtualization containers and container management systems
Knowledge of IT systems and concepts (network hosting storage scripting)
Ability to translate business needs into technical requirements
Strong problem assessment and troubleshooting skills in SQL
Ability to accommodate global scheduling requirements (working offhours occasionally)
Preferred
Certifications for relevant technologies (CCNA MCSE PMP etc.
Microsoft DBA skills
Experience with MASterMind
Security device industry experience
HIRING SALARY RANGE:$(Salary to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data. This position includes a competitive benefits package. For details please visit the Employee Benefits tab on our main careers page at This is a virtual/remote position considering candidates who reside within the United States.
#LIRemote
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and nondiscrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Employment Type
Full-Time
