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Our client is a leader in their industry committed to delivering innovative solutions and exceptional customer experiences. With a culture that promotes growth and development they are dedicated to achieving excellence in customer relationship management.
Join our client as a CRM Manager where youll lead a talented team to drive customer retention and satisfaction. This role offers a unique opportunity to impact the companys sales objectives and build longlasting customer relationships. As part of a dynamic team youll enjoy professional growth and a rewarding environment focused on high achievement.
Responsibilities:
Lead manage and develop a highperforming CRM team.
Utilize exceptional recruiting skills to enhance team success.
Implement CRM strategies aligned with sales goals.
Oversee customer retention and ensure exceptional service.
Provide training to maintain high standards in product knowledge and customer service.
Set and track performance goals adapting strategies as needed.
Analyze CRM data to provide insights and recommendations.
Foster a highperformance culture and address team challenges.
Requirements:
MustHaves:
Minimum of 5 years of CRM team management experience.
Strong sales background with CRM strategy experience.
Proven leadership and mentoring abilities.
Proficiency in Google Sheets and Excel.
Required Experience:
Manager
Full-Time