Restaurant Manager
Restaurant Manager
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Job Description
Our Client
With an emphasis on quality and tradition our Client has been sharing their gourmet family recipes with the downtown Calgary area for nearly 50 years. Offering the unique combination of a highend Italian restaurant a woodfired pizzeria and a small marketplace where you can still purchase their famous family sauce this business has truly redefined the culinary scene in Calgarys Beltline.
Whats in it for YOU
- Base salary of $60k $75k depending on experience
- BiWeekly TipOut Program (taxable income)
- Comprehensive Benefits Plan fully covered by Employer
- Cell phone allowance
- A fun familyoriented work environment in a luxury setting
- Transitaccessible location near the downtown core with employee parking close by
- Ample opportunity for growth and advancement
The Opportunity
The Restaurant Manager will be crucial to the continued growth of this wellestablished gourmet Italian restaurant. Reporting directly to the General Manager the successful candidate will be a tenacious leader within the culinary industry and possess a true passion for quality customer service and carrying on our Clients tradition of excellence.
This position would be an ideal fit for an experienced FOH Manager who thrives in a fastpaced environment skilled at managing a diverse group of seasoned hospitality professionals. If you are passionate about working shoulder to shoulder with your team to deliver an exceptional guest experience we encourage you to apply!
Required Experience and Qualifications
- 5 years of experience in frontofhouse (FOH) Management preferably within a highend restaurant environment
- Demonstrated Wine knowledge WSET would be preferable but not required
- Postsecondary education in Business Administration Hospitality or Culinary would be considered a significant asset
- Full proficiency in Microsoft Office Suite
- Confident with restaurant technology (POS/CRM/digital/online reservation systems and DoorDash)
- Proven ability to multitask and make smart fast decisions
- Strong teamwork leadership and communication skills
- Comfortable working in a fastpaced highpressure environment
- Complete fluency in the English language; both written and verbal
Responsibilities of the Position
CUSTOMER SERVICE
- Maintain an active presence on the floor during each service to maximize efficiencies and promote an exceptional customer experience while maximizing capacity
- Positively represent the brand through the creation of a warm inviting environment for both customers and staff alike
- Establish rapport with customers during service to not only build the brand but foster repeat business
- Address any customer concerns that may arise during service in a timely professional manner
HUMAN RESOURCES
- Actively participate in the hiring process for FOH staff
- Ensure service staff are adequately trained on all restaurant information; including policies procedures and menu
- Inspire coach and mentor junior team members
- Build and maintain professional relationships at all levels within the team
- Facilitate team meetings at the beginning of each service to set goals and priorities for the day
- Evaluate performance on the fly; providing constructive feedback accountability and discipline as required
- Fair delegation of duties throughout service to ensure dining room cleanliness is maintained at all times
OPERATIONS & ADMINISTRATION
- Active participation in the growth of the business through regular assessment of policies and procedures; offering recommendations on needed improvements as they are identified
- Problem Solving: Make smart decisions based on what is best for the customer and the brand
- Create FOH schedules ensuring close attention is paid to budgets staff availability and special events
- Make staff cuts during service when required to ensure daily labour percentages are in line
- Weekly payroll sheet review
- Facilitate weekly orders for FOH supplies including wine/liquor bar supplies menus placements paper products flatware dinnerware glassware etc.
- Participate in weekly monthly and annual inventory counts; tracking all information in Excel.
Submit your application today wed love to hear from you!
Employment Type
Full Time
