Front Desk Representative
Front Desk Representative
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Job Description
Job Front Desk Representative
Location: Dallas TX
Salary: $36000 $44000 per year
About Us
At Ideaboxpro we are dedicated to delivering innovative solutions and exceptional customer experiences. As a leading provider in the technology and service industry we pride ourselves on our forwardthinking approach and commitment to improving every aspect of our business. We value creativity dedication and teamwork and are looking for individuals who share these values to join our team.
Job Description
We are seeking a dedicated and professional Front Desk Representative to join our team. The ideal candidate will serve as the first point of contact for our guests ensuring that every visitor receives a warm and welcoming experience. As a Front Desk Representative you will be responsible for managing all front desk operations including greeting guests handling checkins and checkouts and providing information about our services.
Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Handle checkins and checkouts of guests efficiently and accurately.
- Manage reservations and update the booking system as necessary.
- Answer phone calls and respond to inquiries regarding services and amenities.
- Provide information about local attractions events and travel tips to guests.
- Address and resolve guest complaints and issues promptly and courteously.
- Maintain the cleanliness and organization of the front desk area and lobby.
Benefits
- Proven experience as an administrative assistant or in a similar role.
- Proficient in Microsoft Office Suite (Word Excel PowerPoint Outlook).
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent written and verbal communication skills.
- Attention to detail and problemsolving abilities.
- Ability to work independently as well as part of a team in a busy environment.
Skills Required
- High school diploma or equivalent; additional education in hospitality or related field is a plus.
- Proven experience as a Front Desk Representative or similar customer service role.
- Excellent communication and interpersonal skills to interact effectively with guests and staff.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Familiarity with computer systems and MS Office; experience with hotel management software is a plus.
- Ability to remain calm and professional in highpressure situations.
Job Type
- Fulltime Permanent
If you are passionate about customer service and are looking for a rewarding career in a dynamic company we encourage you to apply today. Join Ideaboxpro and help us make a difference for our customers!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
