Academy Manager FTC
Academy Manager FTC
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Salary Not Disclosed
1 Vacancy
Job Description
Academy Manager 912 months FTC)
Reporting to: Head of Education
Location: Manchester with some required travel to Reading and Ireland Academies
Package: Competitive salary annual bonus
About Us:
Founded in 2000 Healthxchange are the leading supplier of aesthetic medical products and devices to medical professionals within the UK. As a winner of the Aesthetic Awards for serval years running we pride ourselves on the quality of our products and our customer service. With awardwinning products from top brands like Obagi Jan Marini Jane Iredale Medik8 and cuttingedge medical devices the company offers a dynamic environment for innovation and growth within the medical aesthetic space.
About the role:
We are seeking an Academy Manager to join us on a fixedterm basis. In this role you will work closely with the Head of Education and the Training Team to deliver a premium training experience across our Manchester Reading and Ireland programmes for all attending professional delegates.
You will be responsible for ensuring high academy utilisation and the efficient daily operation of all training venues and activities helping to maximise business opportunities through the Academy.
Responsibilities:
- Respond promptly to customer and delegate enquiries (phone and email) to drive successful training and event bookings.
- Maximise attendance at training sessions by working with the Head of Education and Marketing to highlight courses and their USPs.
- Track event budgets and ensure all sessions stay within agreed cost limits.
- Coordinate travel accommodation catering and hospitality for external trainers and delegates ensuring premium standards and catering for all dietary requirements.
- Manage AV IT and facility readiness including basic equipment testing building maintenance fire safety and delegate hosting across all sites.
- Support Academy events by coordinating resources assisting delegate arrivals and providing onsite customer service to delegates and models.
- Act as a brand ambassador promoting professionalism integrity and diligence at all times.
- Promote the Academys offerings by maintaining uptodate content across all platforms ordering promotional materials and aligning activities with the overall marketing plan.
- Conduct market and competitor research to support new course and event launches.
- Manage smooth facility hire processes including diary management client communication event support and building relationships with industry contacts.
- Represent the company at industry expos promoting products services and seasonal offers.
- Collaborate with colleagues to meet departmental goals and maintain uptodate knowledge of company products and procedures.
Requirements:
- Previous experience in running academy and training events.
- Organised and efficient.
- Able to work calmly under pressure and to tight deadlines.
- Effective team player who can lead where necessary.
- Client focused with excellent communication skills.
- Selfmotivated with a positive cando attitude.
- Excellent interpersonal skills with a proven ability to influence internal and external parties.
- Proven communication skills and confident telephone manner.
- Excellent email writing skills.
- Excellent time management capability.
- Flexible and adaptable.
- Microsoft Office Powerpoint and Excel experience
- General IT troubleshooting skills:
- Printers AV projectors presentations lighting cameras and sound
Benefits
Company pension bonus and commission scheme 23 days holiday plus bank holidays (and increasing with service) staff discount staff social events access to Health Assured EAP.
Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer and we welcome and encourage applications from all qualified individuals regardless of race colour religion sex sexual orientation gender identity national origin age disability status marital status or any other legally protected status. All employment decisions are based on merit qualifications and business needs
Employment Type
Full Time
