Credit Administrator
Credit Administrator
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Job Description
The Credit Administrator is responsible for managing the credit and collection of customer accounts reconciling payments and ensuring the accuracy of financial data. This role requires strong analytical skills attention to detail and the ability to communicate effectively with clients and internal teams.
Key Responsibilities:
- Collection of advertising accounts
- Make credit decisions based on company credit policies and procedures
- Extract and manipulate data from various sources using Excel functions such as filtering sorting pivot tables and data formatting
- Prepare and send reconciliations to clients and internal contacts in a clear and concise format
- Navigate client web portals to upload data and access necessary information
- Conduct online background research on clients using various sources
- Organize and maintain digital files
- Communicate regularly with clients and internal contacts through phone Outlook and Teams ensuring messages are clear and professional
- Identify and investigate data discrepancies efficiently ensuring timely resolution
- Work collaboratively with clients and internal teams to resolve conflicts and create effective solutions
- Prioritize daily tasks to meet deadlines and manage bringforward tasks efficiently
- Keep management informed of task progress and escalate issues as necessary
- Ensure proper handling of confidential data in accordance with Payment Card Industry (PCI) standards
- Maintain accurate records of customer interactions and payment processing activities.
Qualifications :
- Minimum two years customer service experience
- Minimum two years credit and collection experience or payment handling experience
- Intermediate proficiency in Microsoft Excel including data extraction pivot tables VLOOKUP MATCH and INDEX functions
- Strong general computer skills including familiarity with web navigation and digital file organization
- Excellent written communication skills with the ability to draft clear and concise emails
- Experience in accounts receivable or financial reconciliation
- Strong mathematical skills and financial acumen
- Knowledge of the media industry (preferred but not required)
- Works independently while also collaborating effectively with team members
- Possess excellent problemsolving skills
- Thrives in a fastpaced environment
- Proficiency in Microsoft Office
Additional Information :
AODA
We are committed to providing an inclusive and barrierfree recruitment process ensuring equal access to employment opportunities for candidates including persons with disabilities. In compliance with Accessibility for Ontarians with Disabilities Act and Ontario Human Rights Code we will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process please notify the hiring manager upon scheduling the interview of your requirements.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
