Media Operations Manager
Media Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
The Media Operations Operations & Technology group is responsible for prepping content needed for domestic and international distribution as well as broadcast operations. This includes transcode edit and delivery services to meet client fulfilment around the globe 24 hours a day 7 days a week. Aside from supporting the daytoday distribution of linear and nonlinear content this position becomes integral to the success of highprofile network stunts and events which have included the Olympics FIFA World Cup and the Superbowl in the past.
Responsibilities include but are not limited to:
The Media Operations Manager position is responsible for scoping building launching and supporting workflows that manage content ingest transcode and fulfillment across the digital supply chain. This role also handles partner onboarding as well as providing operational and technical support for the Media Operations Operations & Technology team. Media Operations ingests preps QCs and delivers content internationally and relies on Media Operations Managers to solve or escalate issues electronically on the phone and inperson. Other responsibilities include providing operations and customer support for the portfolio of applications and products used for filebased digital workflows including video editing transcoding digital file delivery and live streaming.
This is a role that combines broadcast engineering information technology and digital media. An ideal candidate will have a background in Film/TV Computer Science Information Systems or Digital New Media. This person would like to operate in a fast paced environment enjoy interacting with customers and be willing to tackle unique challenges headon.
Qualifications :
Requirements:
- 3 years of experience in digital supply chain broadcast operations or a postproduction environment.
- 3 years of experience in a support or customer facing position for a media based company.
- Experience working with postproduction software such Avid Media Composer Adobe Suite Final Cut Pro. Etc.
- Must have experience with digital media file types and encoding workflows QT MXF MPG MP4 etc.
- Experience with file encoders such as Vantage Adobe Media Encoder Cloud Services.
- Experience with metadata file types .xml .json .csv) & metadata schema creation/manipulation using JavaScript or other scripting languages.
- An individual that knows their way around desktop hardware software applications MAC/PC OS and network connectivity.
- Must have proficient experience with Microsoft Office applications (including Outlook PowerPoint Word Excel).
Desired Characteristics:
- An individual with a very strong desire to learn take on new technologies and challenges.
- Excellent troubleshooting problem solving and escalation skills.
- Experience with file transcode software like Vantage or cloud based like AWS Elemental MediaConvert
- Experience with digital delivery methods such as AWS Aspera P2P/Faspex Signiant etc.
- Experience with QC Software such as GrayMeta Iris Switch VLC etc.
- Experience with MacCaption for Closed Caption creation editing and converting.
- Experience supporting customer workflows through operations team and/or help desk.
- Able to take on additional projects that require alignment across different internal teams for successful implementation and rollout.
- Strong ability to multitask and make effective decisions in a highpressure deadline driven environment.
- Strong communication skills and ability to interface with multiple departments clients and vendors.
Additional Requirements:
- Must be willing and able to work any shift including overnights swing and/or weekend.
- Must be willing to work in Englewood Cliffs NJ or Centennial CO. East Coast Based Candidates Please Note: This role will contribute hybrid generally contributing from the office 3x a week from Englewood Cliffs NJ for the foreseeable future before being reassigned to hybrid Stamford CT.
- Must be willing to submit to a background investigation.
- Must have unrestricted work authorization to work in the US.
- Must be 18 years or older.
- Hybrid: This position has been designated as hybrid generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $80000 $100000 (bonus eligible)
Additional Information :
As part of our selection process external candidates may be required to attend an inperson interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
