Travel GDS Support
Travel GDS Support
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Job Description
Are you ready to take the wheel and drive success SIXT is looking for GDS Support specialist. The representative will closely support all aspects of travel including the GDS system customer questions backend support and account support. Apply now!
YOUR ROLE AT SIXT
You act as a trusted/strategic advisor to problem solve with clients to help drive continued value of our products and services
You will simultaneously manage multiple customers who have account update technical needs
You build relationships by proactively updating systems and immediately responding to inquiries
You oversee data quality in CRM
You ensure the departments Customer service goals and response times are met (Iata updates account information B2B customer satisfaction)
You Liaison with accounts and internal teams to resolve issues quickly and effectively
YOUR SKILLS MATTER
ExperienceYou have work experience in customer facing B2B support ideally in Customer Success Account Management Sales or Consulting
EducationYou have a high school diplomaand are authorized to work in the United States without sponsorship
Technical ProficiencyYou are proficient in computer navigation including Microsoft Office Salesforce and other CRMs
Soft SkillsYou demonstrate strong organizational skills can multitask effectively and excel in professional communication
Commitment to ExcellenceYou have a demonstrated passion and have the ability to quickly understand our customers needs take ownership develop and execute a strategy with the team that positively transforms their business
AvailabilityYou are committed to working full time to meet business needs
WHAT WE OFFER
Comprehensive Health &InsuranceAccess healthcare coverage (medical dental vision) life insurance critical illness hospital indemnity pet insurance and a 401k retirement plan
Paid Time Off & Sick LeaveEnjoy PTO sick leave floating paid holidays and a healthy worklife balance
Professional GrowthExperience the advantages of working for SIXT withample opportunities for professional advancement
Remote Work FormatFlexible work from home options with flexible start times 85 or 96
Exclusive Employee RentalsLeverage special rental discounts exclusive to employees offering great savings for you friends and family
Additional PerksWork with a global team with a vast array of knowledge and experience
Additional Information :
About us:
We are a leading global mobility service provider with sales of 3.07 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (cab driver and chauffeur services) SIXT (car subscription) and gives our customers access to our fleet of 222000 vehicles the services of 1500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2098 rental stations. At SIXT a firstclass customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and longterm stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility Apply now!
Remote Work :
Yes
Employment Type
Remote
