Accessibility Resources Program Manager
Accessibility Resources Program Manager
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Job Description
Description of Work
**Position is eligible for a hybrid remote teleworking schedule to include weekly onsite work hours.**
Recruitment Range: $67852 to $85000
The position of Accessibility Resources Program Manager develops and implements the Divisions statewide system of building formal partnerships with federal state county/local government entities organizations and businesses for the purpose of providing technical assistance in order to build their capacity to serve their Deaf Hard of Hearing and DeafBlind clients/customers; this position also coordinates DSDHHs internal system of providing advocacy to clients for accessibility and with DHHSs ADA compliance system. This position is a member of DSDHHs Executive Management Team.
Job responsibilities will include but not limited to:- Functions as NC State Governments Subject Matter Expert on practical applications of federal and/or state statutes (e.g. Section 504 of the 1973 Rehabilitation Act Americans with Disabilities Act of 1990 governing accessibility for Deaf Hard of Hearing and DeafBlind individuals.
- Consultation and training to focus on building capacity of agencies organizations and businesses to make their services and resources accessible to Deaf Hard of Hearing and DeafBlind individuals.
- Initiates contact and/or coordinates with DSDHH director (and/or DSDHH deputy director) initial contacts with heads of targeted agencies organizations and businesses for possible consultation and training.
- Develops and/or presents highlevel proposals for provision of consultation and training (Cabinetlevel heads of Departments Divisions state associations such as NC Hospital Association etc.
- Strategic provision of support could be documented in formal agreements between DSDHH and client agency (Memorandum of Understanding etc).
- Consultation and/or training should be designed to address all levels upper management midlevel management frontline staff.
- Develops implements and monitors system of DSDHH staff response to requests by individual Deaf Hard of Hearing and DeafBlind clients for assistance in removing barriers to their access to services and resources as required by existing statutes (e.g. Section 504 or ADA).
- System includes defined procedures for escalation to higher levels of management (including level of Department Secretary) for addressing difficult cases.
- Functions as ombudsman for NC State Government with regard to communication access for Deaf Hard of Hearing and DeafBlind individuals.
- Functions as a member of DSDHHs Executive Management Team.
- Directly supervises the Deaf DeafBlind Hard of Hearing and Emergency Preparedness coordinators.
About the NC Division of Services for the Deaf and Hard of Hearing (DSDHH):
The Division of Services for the Deaf and Hard of Hearing works to ensure that all Deaf Hard of Hearing or DeafBlind North Carolinians have the ability to communicate their needs and to receive information easily and effectively in all aspects of their lives especially their health and wellbeing.About the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and wellbeing of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.
Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous highquality lowcost benefits on a pretax basis). Employees also receive paid vacation sick and community service leave. In addition paid parental leave is available to eligible employees. Visit website for benefits.Knowledge Skills and Abilities / Competencies
Listed below are the knowledge skills and abilities (KSAs) associated with the position. These KSAs along with the minimum education and experience listed are required in order to be deemed eligible for the position therefore you must provide supporting information within the body of your application to demonstrate your possession of each KSA listed.
Qualified applicants must possess and application must clearly reflect work experience that demonstrates the following:Demonstrated knowledge of relevant statutes governing accessibility (e.g. Section 504 and ADA etc.
Demonstrated knowledge of the issues needs and communication methods of each of the divisions target populations deaf heard of hearing deafblind latedeafened older and younger generations etc.
Strong interpersonal skills and ability to consistently conduct oneself in a professional manner with various
parties including highlevel officials.
Strong communication skills (written and verbal).
Experience with management and supervision.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. SeeEducation and Experience Equivalency Guidefor details.
Bachelors degree from an appropriately accredited institution and three 3 years of program experience related to the area of assignment including one year of supervisory program experience;
OR
an equivalent combination of training and experience.Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the MeritBased Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked education with the date graduated all work experience and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.- Applicants seeking Veterans Preference must attach aDD214 Member4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service please visit the NACES membership website at Transcripts degree evaluations and cover letters may be uploaded with your application.
NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status please contact Talent Acquisition at .
To check the status of an application please log in to your NC Government Job Opportunities account and click Application Status.
For technical issues with your application please call theNeoGov Help Line at. If you have a technical issue with your Government Jobs account please call their Help Line at.
Required Experience:
Manager
Employment Type
Full-Time
