Business Setup Specialist
Business Setup Specialist
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Job Description
Position Title:Business Setup Specialist
Reports To:Manager Group Issue and Special Projects
Department:Group Issue
Term: Permanent FullTime
Work Arrangements: This is a hybrid role. You will work in our office in Waterloo ON a minimum of two 2 assigned consecutive days every other week plus a fifth 5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.
The Opportunity:Equitable is looking to add a Business Setup Specialist to our growing team! Were looking for a highly motivated candidate with outstanding attention to detail and strong communication skills. This is a great opportunity to work for one of Waterloo Regions top employers!
What you will be doing:
- Accurately and efficiently implement new policyholders with Equitable
- Provide accurate and timely support for plan changes
- Analyze and set up Group Benefits and create contracts booklets and endorsements to support new issues and plan amendments
- Employ effective customer service and act as a liaison with the Regional Offices utilizing both excellent communication skills and indepth knowledge of Group Benefits
- Amend the setup of plans within the system to enable other departments to administer and adjudicate claims according to contractual provisions
- Coordinate workflow with other business units to ensure smooth transition of information across the Group Division
What you will bring:
- College or University degree or working equivalent
- Group benefits knowledge and experience
- Excellent analytical and problemsolving skills
- Superb communication skills
- Strong customer service skills
- Ability to multitask while juggling conflicting priorities
- Comfort and confidence working in an everchanging challenging environment
- Interest in continuous learning
- Working knowledge of Microsoft Windows Word and Excel
- Bilingual in French and English both spoken and written is an asset
Whats in it for you:
- A healthy worklife balance with employee wellness top of mind
- Annual bonus program annual vacation allowance and companypaid benefits program
- An additional paid volunteer day each year so you can spend time giving back to the community
- Immediate enrollment in the companys pension program with employer matching
- Employee resource groups that support an inclusive work environment
- Tuition support and specialized program assistance
- An onsite fullservice cafeteria with a variety of daily options
- Discounts on company products and services and access to exclusive employee perks
- Regular EQ Together events focused on company togetherness and collaboration
As part of the recruitment/offer process you will be required to:
- Provide two professional references (minimum one supervisor and above)
This role is open due to an existing vacancy.
To learn more about Equitable we encourage you to explore our organization.
At Equitable we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at if you would like to receive our job postings in an alternative format or require an accommodation with the application process.
#LIHybrid
Other details
- Job FamilyIndividual Contributor Transactional
- Pay TypeSalary
Required Experience:
Unclear Seniority
Employment Type
Full-Time
