UX - Software Quality Assurance
UX - Software Quality Assurance
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Job Description
Position Summary
Headquartered in Ridgefield Park N.J. Samsung Electronics America Inc. (SEA) is a leader in mobile technologies consumer electronics home appliances and enterprise solutions. The company pushes beyond the limits of todays technology to provide groundbreaking connected experiences across its large portfolio of products and services including mobile devices home appliances home entertainment 5G networks and digital displays. As an eleventime winner of EPAs ENERGY STAR Partner of the Year Award for Sustained Excellence SEA is dedicated to making a positive impact on the environment through its ecoconscious products practices and operations.People Excellence Change Integrity Coprosperity
Role and Responsibilities
Role & Responsibilities
We are looking for an experienced and motivated candidate with significant experience in enhancing the usability of Samsungs mobile devices through UX/UI studies. This includes conducting user research testing prototypes and implementing improvements based on user feedback.
- Conducting User Research: Gathering insights from users through interviews surveys and observations to understand their needs and pain points when using our products.
- Reporting and Escalation: Identify potential risks and issues during development and promptly report them to the appropriate teams for resolution.
- PreLaunched Model: Construct initial versions of the product to simulate its functionality and assess its feasibility before fullscale production begins.
- Testing and Iteration: Conducting usability tests with actual users to identify any issues or areas for improvement within the designed interface.
- Implementing Improvements: Work closely with developers to implement changes based on user feedback and ensure seamless integration of the updated UI/UX into the final product.
Skills and Qualifications
Minimum Qualifications
- A bachelors degree in Humancomputer interaction Psychology Mathematics Design or a related field.
- 2 years of experience in UX research preferably in the mobile industry.
- Strong analytical and problemsolving skills with the ability to extract meaningful insights from data.
- Excellent communication and presentation skills both verbal and written.
- Project management experience
- Proficiency in UX research tools and methods such as user interviews surveys and usability testing.
- Ability to work collaboratively with crossfunctional teams including designers developers and product managers.
- Familiarity with Agile development processes and design thinking methodologies.
- Experience in creating wireframes prototypes and user journey maps.
- Proficient in Microsoft Office Suite and/or Google Workspace applications.
- Expertise designing and executing user studies including setting up experiments collecting data and analyzing results.
- Proficiency in statistical analysis.
- Understanding of humancomputer interaction principles and theories.
- Familiarity with accessibility guidelines and inclusive design practices.
- Experience in leading crossfunctional teams and managing project timelines.
- Ability to communicate complex ideas and research findings to nontechnical audiences.
- Continuous curiosity and willingness to stay updated with the latest trends and advancements in UX research.
- Passion for improving user experiences and positively impacting peoples lives through technology.
- Fluent in English both spoken and written.
- Preferred in Korean bilingual both spoken and written.
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At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.
* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Teamor for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Employment Type
Full-Time
