Staff IT Analyst III
Staff IT Analyst III
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Job Description
Job Title:
Staff IT Analyst IIILocation:
Block 23What youll do:
As a Staff IT Analyst III youll lead the review of current processes and metrics that support operational effectiveness identify constraints or opportunities that inhibit or can accelerate the business and technology strategy and develop options or approaches to improve business outcomes. Youll lead work to develop and review artifacts that accurately describe current state processes practices and/or metrics the determine root cause for constraints in the process. Youll also actively identify alternative processes and practice options with associated impact on KRIs/KPIs or Operational Metrics.As the Staff IT Analyst III youll identify and facilitate discussions with IT Product and Business subject matter experts to better understand the problem statement and/or opportunity capture relevant insights. Youll also review any findings or artifacts produced to validate the right problem or opportunity is being assessed. Additionally your identify socialize and obtain approval for as well as the upkeep of KRIs KPIs and Operational Metrics.
Your primary responsibilities will be to ensure the effective implementation maintenance and optimization of our software and systems ensuring seamless integration with our existing technology infrastructure. You will work closely with our agile technical delivery team various business partners and stakeholders. Plays a key role in supporting critical projects including marketing initiatives enterprise risk management and human resources. The ideal candidate is a strong technologist with a practical data engineering mindset is outcomefocused and fosters teamwork.
- Lead large complex projects with the expectation of ensuring the business outcomes are achieved. Work to gain a full understanding of how your work connects to the defined project objectives in addition to helping define the work breakdown structure for any activities. Set & meet deadlines for that work lead discussions with stakeholders and the subject matter experts to gather requirements and review artifacts while working to resolve any issues that impede progress.
- Develop list of critical documentation and artifacts to meet project objectives while also completing the development of high quality deliverables through effectively communicating learnings findings impacts and next steps with subject matter experts.
- Use deep understanding of Microsoft Office tools Diagramming Software (e.g. Lucid Visio etc. and/or other appropriate technical tools within a specific domain or functional area on the processes data analysis and IT governance.
- Leverage Risk Management experience from a large financial institution subject to heightened standards specifically in risk compliance or corporate governance.
- Interact directly with business partners to identify pain points opportunities and design systems solutions.
- Leads business interviews to analyze and document current and future states along with product owner.
- Identifies manages and tracks business and technical objectives
- Become a Subject Matter Expert (SME) on the system processes and data structures that support Corporate Technology and when needed provide training to end users and/or other IT Personnel
- Documents business technical requirements and/or critical business processes using textual and visual modeling techniques like user stories journey diagrams mental models business process flow use case system flow and state diagrams.
- Works closely with product owner UI/UX designers facilitate the generation of workflow lofidelity and hifidelity wireframes.
- Gains knowledge and support data governance team by providing data mapping data store its intent meaning context and lineage on the enterprise data catalog
- Understand and communicate on both technical and business front to all levels of staff and management
- Review current documentation for applications and systems and take necessary actions as appropriate (create new modify existing etc.
- Collaborate closely with the wider technology teams to coordinate interdependencies and resolve issues and understand overlaps of teams and applications.
- Involved with support activities for existing solutions including regular business interactions and facilitating delivery of improvements and bug fixes as required.
What youll need:
- 7 years of banking experience as BA/BSA or in operations roles
- Bachelors degree in related field required.
- Intermediate knowledge of general Financial Services or Banking is preferred.
- Intermediate knowledge of applicable regulatory and legal compliance obligations rules and regulations industry standards and practices.
- Advanced in process and data analysis within a specific domain or functional area utilizing demonstrated critical thinking skills.
- Advanced working in Microsoft Office & relevant Diagramming Software (e.g. Lucid Visio etc. as well as technical aptitude & experience within a specific domain.
- Experience leading others either formally or informally
- Good communication skills across business and technology audiences
- Experience in requirements gathering and documentation using techniques like user stories business process flow use case system flow state diagrams and data maps preferred
- Good understanding of UX artifacts like journey diagrams mental models persona reports site maps wireframes style guides etc.
- Experience in programming or scripting languages like python java script type script shell batch.
- Understanding of IT Service Management including Problem Change and Incident Management processes
- Working experience in an agile development environment
- Experience in report generation SQL data structures excel macros are highly desired
Benefits youll love:
We offer all the important things youd want like competitive salaries an ownership stake in the company medical and dental insurance time off a great 401k matching program tuition assistance program an employee volunteer program and a wellness program. In addition youll have the opportunity to bolster your business knowledge learning the ins and outs of how successful companies operate and manage their finances giving you invaluable handson experience to help grow your career!
About the company:
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona Alliance Association Bank Bank of Nevada Bridge Bank First Independent Bank and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race sex color religion age nation origin marital status disability protected veteran status sexual orientation gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying please email or call. When contacting us please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
Western Alliance Bancorporation
Required Experience:
Staff IC
Employment Type
Full-Time
