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Why USAA
At USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA where our core values honesty integrity loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Director Portfolio Manager you will lead motivate and provide direction and management to teams responsible for governing Bank or USAA level portfolios and ensures compliance to applicable policies procedures standards controls and regulations. Partners with Executive Sponsors Program Sponsors business owners and additional partners to ensure alignment to strategic objectives and effective prioritization planning budgeting delivery and benefits realization of work efforts. Supports broader USAA portfolio management supports technology investment planning and coordinates with Program Managers on budget inputs and updates. Communicates impact of saturation on employees and influences executive decision making.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio TX or Plano TX Relocation assistance is available for this position.
What youll do:
Advises portfolio priorities and leads a portfolio of programs and work effort(s) to include coordinating planning budget delivery health reporting and analysis.
Responsible for governing low to highly sophisticated Bankor USAA level portfolio(s).
Accountable for ensuring completion of governance routines by team members; leads team through portfolio support to identify and bring up risks / dependencies.
Handles the Bank or USAA level portfolio on a continual basis to resolve internal or Bank dependency issues supply and demand issues and change saturation and disseminates information to team members.
Identifies handles raises and resolves systemic crosswork risks / issues and interdependency conflicts.
Correlates overall portfolio risk and increases issues to executive/senior management as needed.
Ensures effective financial and resource management of the Bankor USAA level portfolio(s) expenses to achieve business value.
Advises executive management about stale work efforts (epics projects or programs) and need for resolution including termination of proposal if applicable.
Develops performance metrics dashboards and management tools that clearly articulate the status of key activities ensuring timely and successful .
Works with Enterprise Coordinated Planning (EIP) to influence prioritization and sequencing of work efforts within portfolio as applicable.
Monitors and makes decisions pertinent to scope changes as needed.
Resolves intensified portfolio risk and issues and raises to executive management as needed.
Communicates on all portfolio activities regularly with Executive Sponsors Program Sponsors business owners and additional partners as the need arises.
Runs portfolio critical path by coordinating program and project scheduling and interdependencies based on constraints and risks.
Reviews portfolio health and performance reports regularly and identifies performance improvement opportunities to executive management.
Facilitates processes/ceremonies to define work efforts and supervise portfolio success via recognized methodologies i.e. outcomes key results etc.
Adheres to company and regulatory policies and procedures and EPMO processes procedures controls standards tools and templates (as the need arises).
Leverages existing organizational change routines as needed.
Drives the adoption and sustainment of changes within the organization in compliance with USAAs Organizational Change methodology.
Leads Bank or USAA level portfolio risks associated with business activities in accordance with risk and compliance policies and procedures.
What you have:
Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience may be substituted in lieu of degree.
8 years of progressive program or portfolio management experience to include process improvement and/or consulting for large strategic efforts to include 2 years of experience leading across sophisticated organizational lines in a matrix structure.
3 years of direct team lead or management experience.
Advanced understanding of project program and portfolio management and principles.
Extensive knowledge of the full life cycle experience leading strategic and operational work efforts.
Proven experience using Waterfall or Agile methodologies to complete portfolio management strategies and delivering complex work efforts.
Currently possess at least one of the following: Certified Project Manager (CPM) Lean Portfolio Management Certification Project Management Professional (PMP) or gains one within 6 months of placement.
Proficient experience in USAAs change management methodology or similar industry change management methodology.
What sets you apart:
2 years in a portfolio manager role.
3 years in financial services.
12 years of experience in control monitoring and/or testing.
12 years of experience managing financials including budgeting forecasting and allocation.
Basic understanding of data programs/processes.
US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $143320 $273930.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e. H1B TN STEM OPT Training Plans etc..
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy bestinclass benefits to support their physical financial and emotional wellness. These benefits include comprehensive medical dental and vision plans 401(k) pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs. Additionally our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits visit our benefits page on .
Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled. Thus interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Required Experience:
Director
Full-Time