At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!
Job Overview
The Account Executive Government position focuses on the customer life cycle supporting the growth of State and Local Government within an assigned territory. As a Government Account Executive you will be responsible for expanding our presence in the State and Local market managing contract renewals delivering exceptional customer experiences and increasing our revenue and retention rates. Your performance will be evaluated based on your ability to meet sales expectations and maintain high job performance through various metrics focused on business growth. Your work must consistently align with TMobiles core values.
Job Responsibilities:
- Generate new business opportunities within the assigned portfolio of existing and target accounts.
- Exceed monthly and quarterly sales goals in the various assigned categories while maintaining appropriate customer churn goals.
- Negotiate agreements and handle contract negotiations as necessary.
- Act as the brand ambassador within the assigned territory maintaining a high level of inperson customer meetings to build deep client relationships.
- Sell the total portfolio of TMobile solutions by engaging in deep conversations with clients to understand how TMobile services can solve their difficulties and build winwin scenarios.
- Coordinate with Account Management Dedicated Care and other support team members to ensure a strong customer life cycle and enhance revenue and loyalty.
- Use and other internal systems effectively for reporting forecasting and documentation.
- Lead customer presentations and attend events as needed to promote the brand and engage with clients.
- Develop and implement account strategies to improve results.
- Engage with internal stakeholders including operations marketing legal compliance government affairs and pricing to achieve specific goals.
- Complete continuous training to maintain knowledge of products services and sales approaches.
- Use automated knowledge systems and training tools to deliver outstanding service and meet TMobiles productivity and quality standards.
- Attain productivity and sales goals based on targeted metrics.
- Meet or exceed all departmental goals and business objectives.
- Demonstrate positive and cooperative behavior with customers and coworkers.
- Uphold high standards for ethical and professional conduct.
- Disburse adjustments and credits within established limits and criteria.
- Perform other duties and projects as assigned by business management.
Education:
- High School Diploma/GED (Required)
- Bachelors Degree preferred.
Work Experience:
- 4 years of proven experience in outside direct sales within an assigned territory is .
- 2 years of sales experience in the public sector preferred.
- 2 years in telecom or technology sales strongly preferred.
- 2 years of account management and strategic selling preferred.
Knowledge Skills and Abilities:
- Strong presentation skills are .
- Possesses strong strategic selling skills.
- Strong interpersonal skills are .
- Good solid understanding of Excel and PowerPoint.
- Strong technical abilities and ability to learn new concepts quickly.
- Excellent problemsolving skills.
- Demonstrate ability to work with internal teams.
- Ability to develop deep client relationships that will lead to developing longterm strategic relationships.
- Strong organizational and territory management skills.
Additional Requirements:
- Must be at least 21 years of age.
- Legally authorized to work in the United States.
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Total Target Cash Pay Range: $130100 $234600 inclusive of target incentives
Base Pay Range: $78060 $140760
The pay range above is the general base pay range for a successful candidate in this role. The successfulcandidates actual pay will be based on various factors such as work location qualifications andexperience so the actual starting pay will vary within this range. To find the pay range for this rolebased on hiring location TMobile employees in regular nontemporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out .
Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.
Required Experience:
IC