Principal Employer Partner Services 10-Month Term - Remote
Principal Employer Partner Services 10-Month Term - Remote
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$ 185000 - 200000
1 Vacancy
Job Description
At Guild we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office roles based outside of our Denver office can sit in any of the following 32 states: AZ CA CO CT FL GA ID IL IN KS MA MD ME MI MN MO NC NH NJ NV NY OH OK OR PA SC TN TX UT VA WA WI and Washington D.C. Please only apply if you are able to live and work fulltime in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.We typically keep job postings active for 35 weeks though this may vary depending on applicant volume and other factors.
If you are an Internal Candidate please apply via our Internal Job Board.
- Nurture A Learners Mindset using a combination of feedback and reflection to gain productive insight into personal strengths and development areas
- Build Shared Success building partnerships and working collaboratively with others to meet shared objectives
- Be an Owner holding self and others accountable to meet commitments
- Create Belonging recognizing the value that different perspectives and cultures bring to our company
Guild is hiring a fixedterm Principal Employer Partner Services to provide parental leave coverage for 10 months. As a Principal Employer Partner Services you are the backbone of account strategy and decisionmaking. You are the senior owner across a large group of accounts. Youre able to move between account strategy and operations/. This role is primarily responsible for managing Account Director(s) representing the Employer Partner Services team in cross functional workstreams supporting the development of team members elevating Employer Partner/industrywide insights to leadership to inform Guild internal teams and efforts that advance the function.
Responsibilities
- Lead Director(s) and overall account strategies outlining a clear roadmap for success across Guilds commercial outcomes the employers strategic initiatives and their employees educational goalsManage renewal and upsell processes in support of these goals
- Own shape and lead distinct areas of focus for EPS team improvement.
- Responsible for EPS progress towards these strategic pillars measured by OKR attainment
- Manage crossfunctional client teams to ensure high quality and efficient delivery of overall client service
- Develop longterm strategic relationships with current and new employer partners at the Vice President and CSuite level identifying the unique needs and how they can best be served by Guilds offeringsCollaborate with our Marketing Product and Design teams to prioritize new product development upsell new offerings and build employee awareness marketing campaigns
Required Experience
- 10 years of total experience in management consulting softwareasaservice client services or similar
- Experience in B2B style partnerships preferably at an organization where hightouch longterm relationships were essential to the business success
- Knowledge and understanding of how to develop strong trustbased client relationships balancing confidence humility and diplomacy at senior levels
- Strong organization and team management with a high attention to detail and the ability to keep track of both the high level progress and the small details
- Strong commercial orientation with experience leading upsell and/or consumptionbased growth
- Experience on new sales welcome but not required
- Excellent written and oral presentation skills with the ability to synthesize information and deliver strong storytelling
- A drive to work hard and a plan for how you can refresh/recharge while working in a startup
- Examples of how youve successfully taken a datadriven approach to account management to increase client satisfaction
We are committed to equal pay for equal work and believe in compensation transparency. All salary ranges are standardized nationwide and will not vary by region. This role offers a competitive total compensation package including a base salary of $185000 $200000. Compensation offered will be based on a combination of factors such as experience competencies and internal equity.
At Guild we unlock the talent and economic potential of Americas workforce for employees and their companies. We partner with the nations largest employersincluding Walmart Chipotle Discover Hilton Macys Target and The Walt Disney Companyto create cultures of opportunity that help them attract and retain top talent while building the workforce of the future from within. By using our proprietary Career Opportunity Platform to develop education and learning programs that work in the realworld thousands of employees at those companies have gained the skills knowledge and guidance they need to build a brighter future for themselves and their familiesall without paying for tuition or career services on their own.
Guild is femalefounded and a certified B Corp. The company has been named to the TIME100 Most Influential Companies of 2022 list CNBC Disruptor50 list three years in a row Inc. Best Led Companies list Fast Co. World Changing Ideas list and the B Lab Best for the World list among many others.
Guild is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation please let your recruiter know. We currently offer the following benefits:
- Access to lowcost highquality health care options through Cigna and Kaiser (due to coverage limitations Kaiser is currently only available in CA & CO)
- Access to a 401k to help save for the future
- Open vacation policy for employees to rest and recharge
- 8 days of fullypaid sick leave to take the time to heal and or recover
- Familyfriendly benefits including 12 weeks of parental leave for nonbirthing parents and 1820 weeks for birthing parents; 4week rampup period for when employees return from a leave of 6 weeks or more; as well as employerpaid shortterm and longterm disability employersponsored life insurance fertility and caregiving benefits.
- Wellrounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
PRIVACY NOTICE
I understand that I am applying for employment with Guild and am being asked to provide information in connection with my application. I further understand that Guild gathers this information through a thirdparty service provider and that Guild may use other service providers to assist in the application process. Guild may share my information with such thirdparty service providers in connection with my application and for the start of employment.
I understand and agree to Guilds use of my information in accordance with Guilds and for applicants that are residents of the State of California Guilds Applicant Privacy Notice and California Notice at Collection.
Employment Type
Temp
