Medical Front Desk Receptionist
Medical Front Desk Receptionist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
The role of the medical front desk is generally responsible for supporting the administrative activities of the facility. Reception will maintain the organization of the office support the Office Manager and ensure the warm and welcoming environment for patients and families. Reception is also expected to provide compassionate and informative service to patients while managing patient communication filing and answering telephones.
This candidate will be required to travel between our Darien and Stamford offices
Responsibilities
- Assist patients and referring providers both in office and on the phone and direct patient concerns or questions to the appropriate party
- Verify patient eligibility and insurance prior to appointment
- Obtain referrals or insurance authorizations prior to patient appointment
- Maintains patient accounts by recording and updating personal and financial information required for proper insurance billing
- Maintain organized office filing system and retrieve patient records
- Greet patients upon arrival assist with patient checkins and obtain insurance information and other necessary data
- Provide patient with intake and new patient forms
- Provide patients with support and guidance as needed
- Provide coverage until practice is closed for the day or last patient has left if after closing hours
- Managing flow of patient appointments in conjunction with clinical staff
- Managing patient expectations during delays
- Protects patients rights by maintaining medical personal financial confidentiality
- Ensure compliance with all HIPAA regulations
- Collect copays and coinsurance and past due balances at time of service whenever possible; set up payment plans as needed
- Schedule initial and followup appointments for physician clinician and ultrasound labs
- Complete ad hoc projects as requested
Requirements
- Minimum of High School diploma Associates or Bachelors degree preferred
- 1 years of administrative support required experience in a medical setting preferred
- Knowledge with multiline phone systems
- Must be able to maintain a professional demeanor in a fastpaced environment
- Excellent communication skills both verbal and written
- Previous experience with Microsoft Office suite preferred
- Willing to be available for local and/or regional assignments as needed
- Knowledge of HIPAA Medicare and commercial insurance preferred
- Ability to perform multiple tasks in a busy medical setting
#DarienLP
Employment Type
Full Time
