Salesforce Administrator
Salesforce Administrator
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Job Description
JOB TITLE: Salesforce Administrator
REPORTS TO: Sr. Director of Business Ops
DEPARTMENT: Business Operations
FLSA STATUS: FullTime; Exempt
** This role requires that you sit in Irving TX Monday through Wednesday of every week Thursday and Friday working remotely. **
SUMMARY
The Salesforce Administrator will manage and support our Salesforce CRM system ensuring data integrity supporting users and leading system upgrades and enhancements aligned with business objectives. The ideal candidate will have a strong background in Salesforce data management analytical skills and the ability to leverage data for decisionmaking.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Support our Digital Transformation strategy
Maintain and manage data integrity within Salesforce including data entry validation and cleansing and user management. Ensure accuracy and consistency of data across the system.
Stay updated on new Salesforce releases products features and AI innovations; implement them as needed.
Perform indepth analysis of Salesforce data to identify trends patterns and opportunities. Provide recommendations based on data findings to enhance operational efficiency and business performance.
Identify and implement improvements to Salesforce data management processes and workflows to enhance system efficiency and user experience.
Provide support and training to Salesforce users on datarelated issues report generation and best practices. Address and resolve any datarelated inquiries or problems.
Collaborate with sales marketing IT operations and other stakeholders to understand data needs and ensure system integration and data consistency.
Maintain detailed documentation of data processes report specifications and system configurations. Ensure that documentation is uptodate and accessible.
Ensure that data management practices comply with company policies industry regulations and data protection laws.
QUALIFICATIONS
Bachelors degree in Data Analytics Information Systems Business Administration or a related field. Relevant certifications e.g. Salesforce Certified Administrator or Salesforce Certified Junior Administrator are required.
Minimum of 1 years of Salesforce CRM and data analysis required 3 years preferred.
Experience in the healthcare staffing industry preferred.
Proficiency in Salesforce CRM including system maintenance automation and flow building. Strong analytical skills with the ability to interpret complex data sets and provide actionable insights a plus.
Experience and passion to driving towards AI product solutions and enhancements.
Experience with Salesforce reporting tools data import/export processes including use of Data Loader and data management best practices. Knowledge of Salesforce Apex and Visualforce is a plus.
Excellent verbal and written communication skills with the ability to present data findings and insights clearly and effectively to various stakeholders.
Industry experience including Healthcare Staffing or Staffing in general is a plus.
Excellent organizational and time management skills with the ability to handle multiple projects and priorities simultaneously.
Required Experience:
Unclear Seniority
Employment Type
Full Time
