Senior Technical Services Engineer
Senior Technical Services Engineer
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USD 55000 - 71500
1 Vacancy
Job Description
Senior Technical Services Engineer
Located OnSite in Jefferson City MO
Analyze install and provide maintenance for various types of hardware and software including but not limited to PCs Servers Switches Firewalls MS Windows MS Server and MS Office products. Good communication skills are a must to provide quality customer service through phone and onsite support opportunities. This position requires the highest level of confidentiality and integrity with regard to customer data. Be able to function in a teamoriented environment to ensure customer needs and CSPI goals are exceeded.
- Troubleshoot and identify technical and complex issues; then determine test and/or modify and implement possible solutions. 2nd Tier Help Desk)
- Plan and implement network security including firewalls Active Directory file sharing/security backup replication and disaster recovery plans file and/or drive encryption.
- Evaluate and/or recommend the purchase of computers network hardware peripheral equipment and software.
- Recommend issues resolutions and needs to management.
- Perform and/or oversee application software installations and upgrades.
- Must have a valid drivers license to operate company vehicles.
- Demonstrated knowledge of Network Communications including LAN WAN subnets DNS etc.
- Demonstrated knowledge of PC / Server hardware and MS Windows operating systems. Knowledge of Virtual Systems (i.e. VMWare and HyperV) would be a plus.
- Demonstrated ability to communicate appropriately with coworkers and customers via email phone or face to face.
- Must possess a high level of technical writing skills to document problems encountered and resolutions in our support knowledgebase for future reference.
Associates degree in computer information technology or computer information systems or related field of study; five years experience in a computer service position; OR an equivalent combination of experience training and/or education.
Employees are rewarded with first rate compensation and benefits package that include:
- Paid vacation
- Paid holidays
- Paid sick/personal leave
- Free Basic life and longterm disability insurances
- Medical
- Dental
- Vision
- Voluntary life insurance
- 401 (k) companymatch savings plan
- Employee Assistance Program
Or Mail Resume To:
(CSPI) Computer Service Professionals Inc.
Attention: Human Resources
805 W. Stadium Blvd.
Jefferson City MO 65109
Required Experience:
Senior IC
Employment Type
Full-Time
