Content Engagement Specialist
Content Engagement Specialist
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Job Description
This is a remote position.
Role Name: Content Engagement Specialist
Schedule:
- 40 hours/week 8hour shifts) Monday to Friday 5pm to 2am PST.
- Client Timezone: PST
Client Overview
Join a thriving digital content platform led by an established creator who s revolutionizing the traditional content delivery model. Our client maintains direct relationships with their audience through personalized engagement and premium content delivery. As part of their expansion they re building a global team focused on providing roundtheclock member support and engagement.
Job Description
We re seeking articulate and salesoriented Content Engagement Specialists to join an innovative digital content platform. In this role you ll be at the forefront of member interaction crafting engaging written communications that drive both member satisfaction and revenue growth. This position offers the unique opportunity to work directly with a successful content creator s platform bypassing traditional agency structures for more direct meaningful engagement. You ll be part of a growing global team with real potential for career advancement as the platform expands.
Responsibilities
- Engage in professional written communication with platform members
- Create compelling personalized responses to member inquiries
- Drive sales through strategic upselling and engagement techniques
- Manage multiple conversations while maintaining high response quality
- Generate and maintain engaging content conversations
- Process member requests efficiently and professionally
- Participate in platform growth initiatives
- Handle mature content conversations professionally and appropriately
- Maintain accurate activity logs through our professional tracking system
- Collaborate with team members for seamless 24 7 coverage
Requirements
- Exceptional written English communication skills
- Previous experience in content creation customer service or sales
- Demonstrated ability to drive sales through written communication
- Professional comfort level with mature/adult content
- Strong understanding of digital content platforms
- Excellent time management and organizational skills
- Ability to work independently while maintaining team coordination
- Flexible approach to scheduling within designated shifts
- Professional demeanor and reliable work ethic
- Cultural awareness and sensitivity
- Comfort with digital tracking and communication tools
- Minimum 1 year experience in customer service or content creation
- Reliable internet connection and quiet work environment
Independent Contractor Perks
Permanent workfromhome
Immediate hiring
Steady freelance job
.
Employment Type
Full Time
