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Jobs by Experience drjobs

5-7years

Job Location drjobs

Hanoi - Vietnam

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

ACG2695JOB

Our client a fastgrowing firm specialized in the hospitality industry is looking for a qualified candidate to join their firm.


1. Operation 70

  • Supervise the daily operations of the F&B outlets thoroughly reviewing daily activities and notifying relevant departments of any necessary adjustments.

  • Collaborate with the Executive Chef to develop menus beverage and wine lists ensuring pricing strategies align with the companys profit objectives.

  • Maintain close coordination with the Executive Chef and kitchen staff providing daily updates to ensure seamless communication between the kitchen and frontofhouse operations.

  • Keep accurate records of special events guest counts table occupancy and daily revenue reports.

  • Implement F&B policies and procedures ensuring compliance with company standards on product and service quality subject to management approval.

  • Deliver premium guest experiences and consistently uphold exceptional service standards.

  • Ensure effective communication across all departments.

  • Respond promptly to guest complaints and recommend corrective measures to senior management.

  • Personally welcome VIP guests suggest suitable menus and services and ensure their satisfaction with all aspects of their experience.

  • Foster strong relationships with VIP clients to encourage loyalty and repeat visits maintaining regular direct communication and personalized service.

  • Motivate team members to optimize sales and revenue performance.

  • Provide regular feedback to staff conduct performance evaluations and enforce disciplinary actions in accordance with company policies.

  • Promote continuous professional development and implement ongoing training programs for service culinary and bar teams.

  • Participate in recruitment processes as well as training coaching and developing a highperforming cohesive team that consistently achieves operational excellence.

  • Organize and allocate staffing responsibilities before all events.

  • Lead weekly F&B meetings to review financial performance discuss business strategies operational updates and new policies.

  • Plan and execute operational procedures for special events and banquet services.


2. Business Development 20

  • Develop and recommend the annual Sales & Marketing strategy aimed at attracting new clientele retaining existing customers and driving profit growth.

  • Oversee the restaurants marketing initiatives actively participating in the planning and of promotional campaigns and brandwide marketing activities.

  • Monitor competitor activities and industry trends collaborating with the Executive Chef to review and approve menu designs and concepts.

  • Lead efforts to establish an external catering service project in collaboration with the management team.

  • Meet with clients alongside the Sales team to provide consultations on F&B services.

  • Act as the primary liaison for all partners suppliers and clients ensuring seamless communication and relationship management.

  • Build and nurture longterm relationships while actively expanding the network within the F&B industry.


3. Other tasks 10

  • Manage and maintain the Master Wine List ensuring accuracy and relevance.

  • Supervise inventory levels and conduct monthly stock control to maintain optimal supply.

  • Develop the departmental operating budget; upon approval monitor performance and implement corrective measures to achieve budgetary goals and maximize departmental profitability.

  • Drive sales growth while minimizing costs with a focus on F&B expenditures.

  • Execute additional tasks as assigned by the DGM/GM.

  • Participate in other projects and initiatives as designated by the Management Board.



Requirements

  • Bachelor s degree in hotel/restaurant management tourism hospitality or relevant fields.

  • Previous experience as a F&B Manager or Assistant/ Supervisor in finedining restaurants or luxury hotels

  • Experience in upselling with a proven track record

  • Proficient in MS Word Excel and other software (ERP BI Google...

  • Good command of English both written and verbal. Fluency in French would be beneficial.

  • Professional presence with excellent communication skills

  • Selfdiscipline able to coordinate multiple tasks

  • Leadership ability problem solving and training skills


Contact: Hoang Hai Ha Giang Tran or Ngan Nguyen

Due to the immense number of applications only shortlisted candidates will be contacted.



Employment Type

Full Time

Company Industry

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