Business AnalystProduct Owner - International Service Delivery Group

Internal Job Title: Business Analyst/Product Owner

Job Type: Permanent FullTime

Job Location: Ottawa ON

Work Model: Hybrid

Position Summary

As a Business Analyst/Product Owner in our International Service Delivery group you will play a crucial role in ensuring the successful delivery of projects for our government customers around the world. In this blended role you will work in close collaboration with several CBN departments as you perform a range of duties across the BA/PO spectrum.

Responsibilities

• Requirements Gathering:
  • Work closely with clients and internal teams to understand stakeholder needs and expectations. Identify and create welldefined user stories with appropriate acceptance criteria.
• Documentation:
  • Create and maintain detailed documents that accurately capture user stories use cases requirements.
  • Identify and translate requirements into functional specifications for technical teams.
• Stakeholder Liaison:
  • Act as bridge between internal and external stakeholders engaging both sides to gather feedback and ensure that needs are being met and priorities and goals are clear and aligned.
• Product Roadmap:
  • Collaborate with the Product Manager on the product vision and roadmap development and ensure it is aligned with business goals.
• Product Backlog Management:
  • Develop and maintain the product backlog prioritizing backlog items based on customer needs business value and strategic goals.

• Development Support:
  • Facilitate the product development process by ensuring that team members have what they need to deliver the product. Provide guidance on questions and concerns as they are raised either by the client or internally with the team.
• Various Other Duties and Responsibilities.

Qualifications :

Education and Knowledge

• Bachelors degree in business computer science or information systems (or related field) or an equivalent combination of relevant education and additional work experience
• International Institute of Business Analysis (IIBA) or Certified Scrum Product Owner (CSPO) certification is an asset
• Knowledge of the following:
  • Software development lifecycle
  • Agile methodology/frameworks
  • Product backlog management
  • Project management

Soft Skills and Characteristics

• Critical thinking skills
  • Analytical thinking problemsolving decisionmaking
• Communication skills
  • Tailor communication to technical and nontechnical audiences
• Interpersonal skills
  • Relationship building teamwork and collaboration leadership influencing/persuasion
• Organization and time management skills
• Customer focused
• Attention to detail

Experience

• 3 years of experience as a Business Analyst or Product Owner/Manager
• Background in enterprise applications customer platforms or digital product delivery

Technical Environment

• Office Software: Microsoft 365 Copilot
• Tools: Jira Confluence

Mandatory Requirements

• Language: Fluency in English (reading writing speaking); Fluency in French is an asset
• Travel: Ability to travel internationally (passport required) approx. 23 weeks/year

Additional Information :

Canadian Bank Note Company (CBN) is committed to fostering a diverse and inclusive workplace where all employees are treated with dignity and respect. We are proud to be an equal opportunity employer and do not discriminate on the basis of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other legally protected status.

We provide equal employment opportunities to all individuals including women Indigenous Peoples persons with disabilities visible minorities and members of the 2SLGBTQ community. Our commitment to equity extends to all aspects of employment including recruitment hiring promotion compensation benefits training and development. As part of our commitment to providing an inclusive barrier free selection process we ask that if you are contacted regarding the competition for this position you advise the interview coordinator or any accommodation measures you may require.

At CBN we value the unique perspectives and experiences that each employee brings to our organization and we are committed to maintaining a workplace that reflects the diverse communities we serve. We believe that diversity and inclusion drive innovation and success and we strive to create an environment where every employee can thrive and contribute to our collective goals.

Remote Work :

No

Employment Type :

Fulltime