Director SD Mgmt
Director SD Mgmt
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Directors in this role get to:
Impact the Bottom Line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.
Build the Company: Partner with all divisions across all segments in efforts to improve and drive performance.
Define Sutherlands Reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Take the lead: Perform strategic analysis is business performance data to address Plan Sponsor needs; drive financials to ensure results and commitments are met.
Improve the Company: Make recommendations to enhance processes and boost ease and efficiency.
Strengthen Relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.
Drive Sutherland Forward: Oversee the design development and implementation strategies of quality improvement initiatives; translate knowledge of subject and business needs into clear strategic business plans.
Qualifications :
Our most successful candidates will have:
Bachelors degree.
Eight or more years of management experience; experience managing customer support.
Ability to be creative and resourceful in finding effective solutions to problems and situations.
Strong analytical skills be able to interpret data identify trends and make suggestions for improvements.
Ability to be customeroriented in managing communications and issues; have strong interpersonal and problemsolving skills.
Ability to be proactive in developing trust and professional rapport with employees and team members; work as a teamplayer.
Persistence in working through challenges and doing whatever it takes to get the job done.
Demonstrated leadership skills; be able to evaluate opportunities develop and implement performance improvement efforts.
Ability to be strategic in developing solutions and process improvements.
Ability to efficiently manage time and keep track of multiple schedules meetings and initiatives.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
