Revenue Growth Manager - GM Envolve OnStar

Job Description

This role is categorized as hybrid. This means the successful candidate is expected to report to GM Global Technical Center three times per week at minimum.

Position Overview:

As the Revenue Growth Manager you will play a key role in leading and executing revenue strategies driving subscription performance operational efficiency and ensuring alignment between sales marketing and customer success teams. This is a highly strategic and handson role where you will be responsible for ensuring the packaging and pricing reflects the OnStar brand and meets the commercial market dynamics while creating datadriven processes optimizing systems and ensuring that all revenuegenerating teams are working cohesively toward common goals.

Your leadership will be critical in driving business KPI performance leveraging the operational infrastructure to support revenue growth improve customer acquisition and retention and help scale our business. You will leverage your expertise in data analytics merchandising sales operations and technology to deliver actionable insights and process improvements that support the broader objectives of the OnStar Fleet team.

Key Responsibilities:

Revenue Strategy & Alignment:

• Collaborate closely with the leadership team to define and execute revenue strategies across sales marketing and customer success.

• Ensure alignment between the different teams to drive cohesive unified gotomarket strategies.

• Shape how we (OnStar) sell our products and services to commercial customers through compelling pricing packaging merchandising and sales channel experiences ensuring pricing structures are balanced with profitability.

• Establish clear KPIs and revenue targets and ensure that all revenuegenerating teams are working toward shared objectives and KPIs.

DataDriven Decision Making:

• Own the reporting and analytics for revenuerelated functions providing regular detailed reports to leadership to inform decisionmaking.

• Partner with the Enterprise Data & Analytics Integration team to develop dashboards and visualizations to track sales performance shopper behavior marketing effectiveness and customer success metrics.

• Use data to diagnose performance gaps identify trends and recommend solutions to improve revenue outcomes.

• Ensure data integrity and consistency across systems (CRM marketing automation customer success tools etc. to enable accurate reporting and forecasting.

Forecasting & Reporting:

• Partner with finance sales marketing and leadership to develop accurate revenue forecasts and track progress against targets.

• Provide regular reporting on the health of the revenue pipeline highlighting risks and opportunities.

• Present key metrics and performance indicators to leadership and other stakeholders to inform strategic decisions.

Continuous Improvement & Optimization:

• Drive a culture of continuous improvement by leveraging data and feedback to refine and optimize processes and strategies.

• Conduct postmortem analyses after major campaigns or initiatives to identify lessons learned and areas for improvement.

• Act as the advocate for datadriven decisionmaking ensuring that all revenue teams have the right insights to optimize performance

• Key liaison to marketing on the development implementation and optimization of marketing campaigns for demand generation and customer loyalty.

• Partner with Sales and Marketing to understand their challenges and provide operational support.

• Drive alignment on lead generation sales enablement account management and customer lifecycle to ensure consistency across the revenue funnel.

• Partner with GTM Strategy to ensure seamless launch of new products and enhancements fit within the established commercial OnStar catalog

• Serve as a trusted advisor to business leaders by providing strategic recommendations to improve revenue performance.

• Partner with crossfunctional teams to optimize the tech stack for revenue operations including CRM marketing automation platforms sales enablement tools and analytics software.

Team Leadership & Development:

• Lead mentor and develop a highperforming revenue operations team ensuring alignment with organizational goals and personal growth.

• Provide guidance and training on operational best practices CRM systems reporting and data interpretation.

• Foster a collaborative resultsdriven culture that emphasizes accountability innovation and continuous improvement.

Additional Job Description

Qualifications:

Education:

• Bachelors degree in Business Finance Marketing or related field.
• MBA is a plus.

Experience:

• 8 years of experience in revenue operations sales operations or a related field
• 3 years of direct or indirect leadership experience
• Proven track record of driving operational efficiency and growth in a fastpaced highgrowth environment.
• Experience working closely with senior leadership particularly in sales marketing and customer success functions.
• Proven experience in managing crossfunctional teams and driving alignment across revenuegenerating departments.
• Strong understanding of sales marketing and customer success operations and the key levers for growth in each function.
• Experience in CRM platforms (Salesforce) and marketing automation tools.

Skills:

• Strong analytical skills and use of analytics tools (e.g. Tableau Power BI Excel) with the ability to leverage data to drive insights and decisionmaking.
• Exceptional problemsolving skills and the ability to think strategically while executing tactically.
• Excellent communication presentation and interpersonal skills to engage with crossfunctional teams.
• Deep understanding of the revenue lifecycle from lead generation to customer retention.
• Familiarity with revenue forecasting pipeline management and subscription performance metrics.
• Strong leadership and people management skills with the ability to influence and drive crossfunctional collaboration.
• Exceptional communication skills both written and verbal with the ability to present complex data and insights to nontechnical stakeholders.

GM DOES NOT PROVIDE IMMIGRATIONRELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g. H1B TN STEM OPT etc. NOW OR IN THE FUTURE.

This job may be eligible for relocation benefits.

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Healthcare (including a triple tax advantaged health savings account and wellness incentive) dental vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
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Tuition assistance and student loan refinancing;
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