Medical Practice Patient Representative Lead - NHMP DB Endocrinology - Danbury CT
Medical Practice Patient Representative Lead - NHMP DB Endocrinology - Danbury CT
Posted on :
29-04-2025
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1 Vacancy
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Job Description
Description
Position at Nuvance Health Med Practice CT
$500 Sign On Bonus (External Hires Only)
Title: Medical Practice Patient Representative Lead NHMP DB Endocrinology Danbury CT. Full time/40 hours per week 8 hour shifts 8:00am 4:30pm.
Summary: Works with the clerical staff physicians and advanced practitioners in the coordination of assigned staff provider schedules and patient scheduling needs to facilitate smooth daily operational flows. Optimizes patient care directs and assists the assigned staff in their daily work process. Provides direction to Medical Practice Patient Representatives and report issues or concerns to Practice Coordinator and/or Practice Manager.
Responsibilities:
- Patient care duties: answers phones and schedules patient visits works pools and responds to tasks.
- Performs all necessary scheduling activities and documentation appropriate in conjunction with appointment and all needed record.
- Assure the patient is properly prepared for the visit; to monitor and maintain accuracy of scheduled visit required pretesting and timely patient flow.
- Monitor Clerical and Scheduling pools and Multipatient task list. Ensure that referrals ordered by clinicians are complete.
- Coordinates future visits testing imaging center and outside ancillary services as applicable.
- Develops guidelines for prioritizing work activities evaluates the effectiveness and modifies activities as necessary.
- In collaboration with the Practice Manager/Assistant Practice Manager or Practice Coordinator mentors orients trains educates and supervises Medical Practice Patient Representative to improve competency and patient satisfaction using established workflows and policies.
- Works in conjunction with Practice Manager Assistant Practice Manager or Practice Coordinator for hiring performance evaluations feedback and coaching to achieve optimal team performance.
- Monitors all clerical workflows of office related to the Medical Practice Patient Representative and addressing efficiency of teams with practice manager/assistant practice manager.
- Holds daily Medical Practice Patient Representative huddles to ensure smooth operations of the daily schedule and phones.
- In conjunction with the Practice Manager Assistant Practice Manager or Practice Coordinator utilizes patient satisfaction data to create targeted improvements plans.
- Performs other duties assigned.
Other Information:
Education Required: High School Diploma/GED or equivalent 13 years Medical Group Patient Representative experience Soarian and Cerner.
Salary Range: $17.72 $33.48 Hourly (Pay rate per years of relative experience)
EOE including disability/vets.
Nuvance Health has a network of convenient hospital and outpatient locations Danbury Hospital New Milford Hospital Norwalk Hospital and Sharon Hospital in Connecticut and Northern Dutchess Hospital Putnam Hospital Center and Vassar Brothers Medical Center in New York plus multiple primary and specialty care physician practices locations including The Heart Center a leading provider of cardiology care. Nonacute care is offered through various affiliates.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview please contact Human Resources at(for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Department / Functional Area
Key Skills
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