Operations Coordinator-El Paso
Operations Coordinator-El Paso
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1 Vacancy
Job Description
TITLE: Operations Coordinator
LOCATION: Local to El Paso TX
TRAVEL: Some travel required to meet team and project needs
About Us
The Providencia Group is led by a purpose: to address global challenges and make an impact that matters through delivering transformative solutions. This purpose defines who we are and extends to relationships with our clients our people and our communities. We combine purpose innovation and experience to deliver impactful results.
About The Team
We are problem solvers working with leading agencies and organizations to help them address many of todays most complex challenges. Our worldclass team of technologists program managers and subject matter experts is uniquely qualified to address everevolving largescale challenges. In an imperfect world The Providencia Group puts capability and purpose into action.
What youll be part of TPG Culture
At TPG we expect incredible tangible results. TPG professionals play a unique role in delivering these results. We reach across disciplines and borders to serve our global organization. We provide a roadmap for focusing on people our work and continuous improvement. We see people as people take care of each other commit to the mission move quickly and bravely get better every day and seek truth. We are the backbone of TPG.
About the Role
The Operations Coordinator has primary responsibility of coordinating all daily operational and administrative tasks for the contract; serving as a key point of contact for employees and customers in resolving issues specifically pertaining to payroll expenses checks & travel arrangements conducting research when assigned by their Operations Manager as well as participating in audits of internal systems documentation and processes and/or testing of new operational systems. Provides general administrative and technical support for assigned contracts to include filling creating and/or maintaining spreadsheets. Maintains a high level of confidentiality for daily business decisions and operational functions.
What Youll Do
Responsibilities include but are not limited to:
- Communicate with employees across all projects as directed by management and escalate concerns to Deputy Project Director and/or the Human Resource Business Partner.
- Provide administrative support including ability to exercise good judgment discretion tact and diplomacy.
- Thrive in a fastpaced environment while working under tight deadlines.
- Act to assist in resolving employee and customer inquiries or requests.
- Interact with all levels of the organization and clients to address travel inquiries.
- Advocate for the needs and interests of Field Managers and employees with corporate headquarter departments to implement changes as needed.
- Coordinate activities between various departments and Operations.
- Provide administrative and technical support such as assisting with contract deliverables responding to correspondence as dictated by the Deputy Project Director create graphics presentations & spreadsheets.
- Review and reconcile expenses including the Business Units credit card and invoices as needed.
- Ensure proper account codes are recorded on employee reimbursement forms as well as review charge codes on vendor and employee invoice(s).
- Retrieve data from various company databases and create reports which will assist the Operations Manager with daytoday operations.
- Assist with travel arrangements prepare training materials monthly deliverable reports and events.
- Conduct administrative audits for the Deputy Project Director to ensure required reports are submitted by Field Managers by the due date.
- Coordinate and conduct internal audits for the Deputy Project Director as required (e.g. employee emergency contact information Unanet issues Workday HR etc. and participates in companywide administrative efforts.
- Perform other duties as assigned.
Minimum Qualifications & Skills
- Bachelors Degree or three 3 years of related experience.
- Two to three years of government contracting administrative and/or customer service experience.
- Experience in relationship building and effective communication with internal customers and employees at all levels and across multiple cultures.
- Ability to work in a demanding environment while maintaining a professional demeanor.
- Ability to interact effectively in multicultural settings.
- Strong customer service attitude and experience.
- Strong organizational skills accuracy and attention to detail.
- Requires initiative flexibility and skills necessary to effectively handle and manage various levels of government and industry tasks; requires understanding of government structure operations and contracting process.
- Availability to work a flexible schedule including holidays nights and weekends.
- Ability to travel when necessary.
- Work independently and be a team player.
- Detailoriented team player with strong interpersonal and organizational skills including ability to manage multiple diverse projects concurrently and within deadlines.
- Excellent communication skills both written and verbal including proper telephone etiquette.
- Ability to handle sensitive and confidential information with discretion.
- Excellent analytical and problemsolving skills
- Must possess strong computer skills in MS Office including Excel Word PowerPoint Outlook and Teams.
- Ability to type 45 wpm.
Work Environment
This is an inperson position working out of the El Paso TX office.
Work Schedule
This is a fulltime inperson position typically working business hours Monday through Friday. Due to the importance of this position employees supporting this contract can be required to work extended hours to include evening work oncall and weekends to support timesensitive or realtime complex services. This position is considered ESSENTIAL and operates on a 24x7x365 basis. This means the position will be required to work on holidays or during emergency or crisis situations including inclement weather natural and humancaused disasters etc. Travel will be required based on project needs.
Condition of Employment
- Complete a rigorous culture and competency testing process.
- Complete a Drug Test
- Must be at least 21 years of age
- A valid US Drivers license
- Ability to obtain a Public Trust Clearance
Security Clearance Requirements
- Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified information.
- Must be a U.S Citizen or Permanent Resident
- Residency requirement 3 consecutive years in the last 5 years.
Physical Demands
- Standing/Walking/Mobility: Must have mobility to walk around facility for monitoring as well as attend meetings with other managers and employees.
- Climbing/Stooping/Kneeling: 10 of the time.
- Lifting/Pulling/Pushing: 10 of the time.
- Fingering/Grasping/Feeling: Must be able to write type and use a telephone system 100 of the time.
- Sitting: Sitting for prolonged and extended periods of time.
For more information about the company please visit our website at
Providencia is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran disability or any other federal state or local protected class.
TPG complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.
If you require accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please direct your inquires to
Required Experience:
IC
Employment Type
Full-Time
