Role: Customs Coordinator
Salary: 25000 - 30000
Location: Southampton (hybrid) min 3 days in the office
As our Customs Coordinator your role will be to execute accurate customs clearance documents to ensure AVASK and our clients remain fully compliant with Customs & Compliance requirements.
Customs Coordinator the role:
- Prepare & submit accurate customs declarations for both EU UK USA and rest of the world clients.
- Check shipping documents to ensure accuracy such as the origin and commodity codes into CDS.
- Assist with customs declarations in both the UK and the EU.
- Understand and double-check manufacturer & commercial invoices.
- Ensure accuracy with customs declarations with correct freight charges.
- Ensure that clients are up to date with payments to AVASK and chase debt where necessary.
- Manage communications and requests with local & national authorities.
- Conducting internal audits of customs related documents for accuracy and work with colleagues to amend discrepancies & raise knowledge levels.
- Process post clearance amendments systematically when required.
- Liaise with all internal stakeholders such as Compliance in terms of duty and Import VAT paid accuracy and reconciliation.
- Interact and build strong relationships with external stakeholders such as clients suppliers and freight managers when additional information may be required.
- Offer a great customer service experience to incoming queries via both email and telephone.
Customs Coordinator the person:
- A good solid experience in a similar role or related areas.
- Excellent communication skills (both verbal and written).
- Ability to deal with stakeholders both internally and externally.
- Customer service skills with the ability to remain calm under pressure.
- Organised with proven ability to work under pressure and meet deadlines.
- Confident professional and friendly with a positive approach.
Customs Coordinator the benefits:
- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme (up to 5 days per year).
- Company Pension scheme (Royal London).
- Cycle2Work Scheme.
- Private Healthcare Insurance (Vitality).
- Subsidised caf with onsite Chef.
- Flexible working.
- Regular departmental socials company wide.
About AVASK
AVASK Global Compliance are a rapidly expanding international firm that specialise in VAT tax and accounting for e-commerce businesses.
AVASK assist hundreds of Amazon FBA sellers as well as entrepreneurs across eBay Shopify and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross-border transactions to ensuring they are fully compliant.#PR1