Administrative Assistant II - Business and Advanced Technology
Administrative Assistant II - Business and Advanced Technology
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Job Description
Department Information
GJK/25; Business and Advanced Technology
Pueblo Community College is one of the most dynamic and progressive community colleges in Colorado. We continually strive to provide modern facilities stateoftheart equipment and comprehensive technical and transfer programs that prepare students to enter the job market or transfer to a fouryear school. Our faculty and staff are committed to student success offering quality classroom instruction and academic support.
CCCS recognizes the importance of a workforce that is reflective of our diverse student community which consists of 22.1 Hispanic; 6.2 Black/African American; 3.7 Asian/Pacific Islander: 0.9 American Indian/Alaskan Native; and 60.5 White. As such we are interested in selecting the best candidate from a diverse pool.
EMAIL ADDRESS: All correspondence regarding your status in the selection/examination process will be conducted via email. Please include your current email address on your application and set up your email to accept messages from andaddresses. If you do not have an email address then you will receive correspondence via US mail.
NOTE: This fulltime position will work at Pueblo Community College Monday through Friday 8:00 p.m. to 5:00 p.m.with varying hours and days off which may include evening hours depending on the business needs of the college.The Colorado Community College System (CCCS) and itscolleges is the statewide pathway to individual achievement and economic vitality. We provide an accessible responsive learning environment that facilitates the achievement of educational professional and personal goals by our students and other members of our communities and we foster an atmosphere that embraces academic excellence diversity and innovation.
You will admire the friendly culture of our colleges and be inspired by our team environment and dedicated employees. Additionally we offer:- Generous annual and sick leave benefits; our employees stay because of the work/life balance they are able to obtain here.
- Attractive health dental vision life and flexible savings options; we will also help you build your retirement savings via our defined benefit or defined contribution plans
- An opportunity to become a lifelonglearner and enjoy considerable savings for the college education of your dependents through our tuition reimbursement program.
Description of Job
This position supports the educational mission of the college by providing a wide range of administrative and clerical services to the Computer Information Systems (CIS) Health Information Technology (HIT) and Business departments. It plays a key role in assisting students faculty and staff through effective communication office coordination event planning student support and daytoday operations. The role requires strong organizational skills sound judgment and the ability to handle multiple responsibilities while maintaining a welcoming and professional office environment.
Job DutiesSupport the mission ofprovidingeducational opportunities in Pueblo and surrounding areas byassistingwith credit courses training programs student advising and class scheduling.
Provide administrative and clerical support to the Computer Information Systems (CIS) Health Information Technology (HIT) and Business departments.
Greet andassistoffice visitors answer phones take messages and direct inquiries appropriately.
Manage incoming mail and packages; deliver emergency messages and items across campus as needed.
Schedule meetings and appointmentsmaintaindepartment calendars and make travel arrangements.
Draft edit and process correspondence reports meeting minutes and forms.
Submit requests for building keys computer access and purchases; manage inventory of office and instructional supplies.
Track and report departmental expenditures andmaintainaccuraterecords for grant reporting.
DecisionMaking ResponsibilitiesPrepare and organize program data for departmental review and reporting purposes.
Prioritize daily tasks based on urgency and importance.
Assess inquiries (phone email or inperson) and decide whether to answer directly or refer to theappropriate person.
Schedule faculty andadvisorappointments by evaluating the urgency of the request.
Determinewhen and how information should be communicated to faculty staff and students.
ProblemSolving ExamplesResolve or escalate student concerns related to advising registration faculty access or transfer credits by following College and System guidelines
Address and deescalate situations involving upset students when faculty or administrators are unavailable.
Event CoordinationOffer solutions based on college policies and help students find alternatives when necessary.
Organize events such as industry visits cyber camps apprenticeship events student recruitment activities and advisory meetings.
Handlelogisticsincluding event planning forms room bookings invitations RSVPs and creating materials (flyers programs posters).
Student Registration SupportMaintain event records and databases of attendees advisory members and contacts.
Assistwith student registration in Banner and Navigate including updates and resolving issues.
Assign instructors and serve as backup for FLAC processing.
Notify students about class availability and changes such as cancellations.
Hire train supervise assign tasks and approve timesheets for workstudy students in CIS HIT and Business programs.
Provide backup for FLAC processing and perform other tasks as needed.
Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
Residency Requirement:
This posting is only open to residents of the State of Colorado at the time of submitting your application.Class Code & Classification Description:
G3A3XX ADMINISTRATIVE ASSISTANT II MINIMUM QUALIFICATIONS:
Experience Only:
Twentyfour months 24 of clerical experience as the primary function of the job which must include customer service and proficiency using Microsoft Office applications. In order to be considered for this position your clerical experience customer service and proficiency utilizing Microsoft Office applications must be documented on your application. Daily interaction with students faculty and staff require that this position have strong interpersonal communication and organizational skills. Candidate must have experience providing excellent customer service and interfacing with a variety of people from many levels within the organization and community. Effective verbal and written communication skills are necessary for success in this position. Computer literacy is a must.Do not use SEE RESUME statements on application; your application must be completed in detail and clearly document your relevant work experience. (Part time experience will be prorated).OR
Education and Experience:
Conditions of Employment:Must submit to and successfully complete a pre employment background check which will include a motor vehicle report (MVR) as a condition of hire. Felony convictions or conviction of crimes of moral turpitude or convictions of misdemeanors related to job duties may disqualify you from consideration for this position. Should your background check reveal any charges and convictions it is your responsibility to provide PCC Office of Human Resources with an official disposition of the charges. Must have the ability to handle lengthy phone calls while relaying a professional attitude under all working circumstances.
College university or noncorrespondence business school course work from an accredited institution in Business or similar field may substitute for the clerical experience on a year for year basis. You must submit a copy of your transcripts with your application in order to be considered. Please redact agerelated information on your transcript.
Preferred Requirements:Please provide a detailed description on your application of your relevant work experience and document examples of your work in relation to the following: experience involving a wide range of higher clerical responsibilities. Working knowledge of Banner or similar system. High level of speed and accuracy regarding data entry. High level of attention to detail (ability to check for typographical grammatical and spelling errors etc.. High level of experience and ability to work in a fast paced customer service and data entry environment and ability to handle multiple tasks simultaneously while meeting targeted deadlines. Understand and determine appropriate rules and regulations from various sources. Knowledge in extracting information from various reports. Ability to deal with a diverse population with discretion and tact.Appeal Rights:
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.As an applicant directly affected by the results of the selection or comparative analysis process you may file a written appeal with the State Personnel Director.
Review of the completed signed and submitted appeal will be timely on the basis of written material submitted by you using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email atwithin ten 10 calendar days from your receipt of notice or acknowledgement of the Departments action.
For further information on the Board Rules you can refer to 4 Colorado Code of Regulations (CCR) 8011 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes at InformationThis posting may be used to fill one or more similar positions in the future.
Comparative Analysis Process:Your employment application will be used to rate your training and experience and to determine your rank among the candidates for this position. Other forms of testing may include eSkill oral board writtenetc. subject to change based on number of qualified applicants. It is therefore very important to fill out the application completely and to give a detailed description of your education and work experience. Your application and attachments should address the described duties minimum and preferred qualifications. Be sure your application specifically addresses the requirements as listed in the Minimum Requirements section and that all required documents are included in the application packet (e.g. application transcripts licensure supplemental questionnaire etc.. Failure to include the required information by the application deadline will result in your rejection from consideration of the position.
IMPORTANT NOTE TO APPLICANTS:Former employees of the Colorado Community College System or one of its 13 colleges who were disciplinary terminated or resigned in lieu of termination must disclose this information on your completed application.
For information regarding Pueblo Community College Security including crime statistics for the Pueblo Fremont and Southwest Colorado Community College East and West campuses and surrounding areas please see the Pueblo Community College Campus Security website at: For a hard copy report please contact.
Equal Opportunity Employer:The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need all will have the opportunity to thrive. In all aspects of the employment process decisions are made based on merit competence performance and business need without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy creed ancestry national origin marital status genetic information military status or any other protected status in accordance with applicable law.
Americans with Disabilities Act (ADA) Accommodations:As part of our commitment to provide access to individualized support our agency will assist individuals who have a disability with reasonable accommodation requests related to employment including completing the application processinterviewing completing any preemployment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAAA Coordinator Dana Moss at or call.
Pregnant Workers Fairness Act:The Pregnant Workers Fairness Act allows applicants to request a reasonable accommodation for known limitations related to pregnancy childbirth or related medical conditions. If you require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to Dana Mossat or call.
Address Confidentiality Program: If you are covered by the Address Confidentiality Program as provided by Colorado Revised Statute (CRS)throughplease notify the Human Resources office or analyst listed on this announcement so that you are provided the appropriate time extension for notifications provided by U.S. Mail. The extension allowed under this program applies only to U.S. Mail notifications that include a deadline of 10 days or less.
The Federal Clery Act (The Student Right to Know and Campus Security Act of 1990 requires all institutions of higher learning to make available to prospective employees our agencys Annual Security Report. A copy of this information is available on the CCA website athttp:// A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora as well as public property within or immediately adjacent to and accessible from our campuses.
FOR CURRENT OR FORMER EMPLOYEES OF THE STATE OF COLORADO:
Per the requirements of the Step Pay Program implemented on July 1 2024 any State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classifications pay range based on completed years in their current class series as of June 30. All current and former State employees must ensure that your entire work history within the State Classified System including at Institutions of Higher Education is indicated in your application so that your timeinseries can be calculated accurately.
Employment Type
Full-Time
