Quality Service Analyst Permanent - Dawson Creek -
Quality Service Analyst Permanent - Dawson Creek -
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CAD 71772 - 76071
1 Vacancy
Job Description
We are honoured to be selected as one of B.C.s Top Employers once again.
If you are looking for an opportunity to contribute your experience knowledge and passion in a meaningful way CLBC is the place for you!
Term/Status: Permanent Fulltime 70 hours biweekly)
Classification/Salary: Social Program Officer (Growth to R24 / Position starts at $71771 to $76071 annually / Remote location: You will receive an annual retention incentive payment $3000 as well as one extra vacation day per year.
Team and Location: NTC 1 Northeast Dawson Creek (hybrid after passing a 6month probation)
Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for individuals with developmental disabilities and their families. CLBC employees strive to live our corporate vision of Communities of belonging lives with connection.
At CLBC we are committed to fostering a diverse equitable inclusive and accessible workplace. We encourage applications from all people with relevant skills including women Indigenous peoples persons with disabilities racialized people and those who identify as 2SLGBTQ2IA. For accommodation needs please contact at any stage of the hiring process.
Visit our Careers at CLBC page to learn more about working at CLBC what we offer and tips for the interview process.
The Role
As a Quality Service Analyst at CLBC you are responsible for representing CLBC as the primary point of contact for service providers.
Accountabilities include
- Developing service contracts or agreements and negotiating the costing details and quantities
- Negotiating contract costing and advising on requirements for corrective action in contracted service delivery
- Consulting with Facilitators about support requests service availability and resource suitability
- Conducting onsite monitoring reviews (homes staffed residential facilities programs etc. and investigating competency and service issues
- Working with the Facilitator in assisting individuals and their families who are experiencing a crisis
- Recruiting and developing new service relationships
- Ensuring service collaboration and developing costsharing agreements
- Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management
- Reviewing financial reports to ensure delivery of services for approved funding supports
Qualifications
- Preference will be given to candidates with a Bachelors degree in Business Social Work or a related discipline
- Experience working in the social services sector in areas such as resource development or contract management
- An equivalent combination of relevant education/experience may be considered
Benefits You will receive a comprehensive benefits package.
- Employerpaid extended health and dental plan
- A BC Public Service Pension plan with employer contributions
- Generous vacation plus additional personal days
- Paid maternity/parental/adoption leave
- Life insurance paid sick days and if needed longterm disability
- Wellness supports including an Employee and Family Assistance Program
- Professional development funds and resources to encourage continuous learning and skill development
- Access to government discounts to travel cell phones and more!
Additional Info
- Combines onsite office work with flexibility to work from home 1 day per week) within BC after passing a 6 month probationary period
- Travel: Day trips to surrounding communities and occasional overnight travel to Fort Nelson
- Possession of a Class 5 drivers license and a clean drivers abstract are required
- Successful applicants are subject to a Criminal Record Check
- An eligibility list for internal candidates may be established
Closing date: Until Filled
Required Experience:
IC
Employment Type
Full-Time
