Your mission
We are looking for you asCommercial Operations Specialist (m/f/d) in our new office in Miami Florida.
- Continuous Improvement: You identify and implement ways to boost efficiency service quality and customer satisfaction across the yoummday value chain.
- CustomerCentric Operations: You manage operations and serve as a link to our clients.
- Sales Support: You partner with Sales to align operations with commercial goals support presales and deliver scalable clientfocused solutions.
- Strategic Client Engagement: You build longterm relationships with key clients present initiatives and act as a trusted advisor.
- DataDriven Decisions: You use data analysis to prioritize and execute highimpact initiatives that drive value.
- Change Management: You champion transformation and a culture of continuous improvement across teams.
- Stakeholder Alignment: You collaborate with leadership and clients including Clevel to develop and implement strategic initiatives.
Your skillset
- You hold a university degree and have several years of professional experience in a consulting environment or a fastpaced scaleup with a focus on operations tech or customercentric business models.
- You bring a strong business acumen and are experienced in managing crossfunctional initiatives that span operations sales and customer engagement.
- You enjoy making decisions coordinating complex tasks and teams and proactively building bridges between operational excellence and commercial success.
- You work in a structured reliable and qualityfocused manner are flexible and embrace a failfast learnfast culture.
- You have strong analytical skills excellent MS Office capabilities (especially Excel and PowerPoint) and are fluent in English.
- You have a confident and selfassured presenceand of course a healthy sense of humor.
Your winning deal
- Your Benefits: We believe great work deserves great benefits. Enjoy a generous number of paid time off (PTO) days to recharge and unwind plus a company contribution to your 401(k) plan to help secure your future.
- Your Footprint: A role in a profitable company where you have the freedom and trust to shape its future while working with us on the future of work.
- Our Values: We pride ourselves on an open authentic culture and a strong dynamic and humorous team that looks forward to making bold decisions and exploring new paths together to drive sustainable success.
- Your Opportunity: From day one you will have the chance to take on responsibility drive innovation and grow both the company and yourself alongside a team of experts.
yoummday is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or any other legally protected status.