Your Impact: The Role
As a Student Enrolment Advisor youll be the first point of contact for professionals ready to transform their careers through education. You will provide them with timely and accurate advice guiding them to find the right education program to support their career ambitions. This is your chance to make a genuine impact.
- Guide prospective students through their decisionmaking journey to choose the right course for their career ambitions via phone email and web chat
- Create personalised pathways for each potential student using your consultative approach
- Transform inquiries into successful enrolments ensuring you achieve your targets to help in our vision to transform education and transform the world.
- Work independently with the freedom to adapt your approachwe trust your expertise not scripts
- Be a part of a collaborative team that priortises connection learning and growth
Qualifications :
Who You Are
Youre a sales and/or customer service professional who believes in the power of education to change lives. You bring:
- Proven experience in a customer service or sales role you are a self motivated and mission driven individual who finds pride in helping others through education and 1:1 guidance
- Natural relationshipbuilding abilities that create trust and connection
- A proven track record of meeting KPIs or targets while delivering exceptional service across your pipeline. For our highachieving advisors the target is just the starting line theyre all about racing past it!
- Attention to detail with a clear understanding of the value of maintaining accurate customer data
- The drive to thrive in a fastpaced purposeled environment
- Exposure to higher education is advantageous.
What We Offer
- Flexible work arrangements: Choose your workspaceremote office or hybrid
- Generous Competitive package: The base salary and commission package will be competitive and tailored to your experience. We are hiring for roles at all levels from those with 2 years of experience to seasoned high performers.
- Career progression: Clear pathways in a rapidly expanding EdTech leader including comprehensive online remote training
- Equipment and support: Full remote work setup including internet allowance
- Wellbeing focus: Paid mental health days and comprehensive support tools including Toolkits for Digital Health and Mental Health support
- Growth opportunities: Internal Academys to help you develop your career and skillset (People Leaders Academy) and heavily discounted Masters degrees from our university partners access to LinkedIn Learning
Work Arrangements
- Fulltime position 38 hours/week)
- Monday to Friday 9am 7pm (rotating roster) AEST/AEDST
- Work remotely in Australia with a reliable internet connection
Onboarding and Training:
- A comprehensive and supportive remote onboarding completed over your first 3 days. We start your first week on a Wednesday!
- 2 weeks of shadowing one of our experienced Student Enrolment Advisors to help you hit the ground running
- Ongoing support and training from your Team Leader and our dedicated Sales Training team
Additional Information :
About Us
At Keypath were in a hurry to make change happen. With over 100000 enrolments annually across our global university partnerships were transforming lives through educationand we need sharp minds like yours to help us do it.
Were ranked #6 on the 2024 Best Places to Work Australia list because we create an environment where you can do your best work. Our differences are our greatest strength and we want you to bring your authentic self to work every day.
At Keypath leadership accessibility and compassionate community arent just nicetohaves; theyre our daytoday reality.
Ready to transform education and transform the world
We welcome applications from candidates across Australia with full working rights. Keypath is proud to be an equal opportunity employer committed to workplace diversity.
Apply now to unlock your potential with Keypath!
Remote Work :
Yes
Employment Type :
Fulltime