Student Services Coordinator/Advisor 1
Student Services Coordinator/Advisor 1
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$ 3750 - 5397
1 Vacancy
Job Description
Online applications must be received before 11:59pm on:
September 7 2025If a date is not listed above review the Applicant Instructions below for more details.
Available Title(s):
1481-YNADMINPRO - Student Services Coordinator/Advisor 1Business Title:
Student Services Coordinator/Advisor 1Employee Type:
Admin. ProfessionalPosition Details:
The Opportunity:
Are you passionate about helping others navigate their educational journey In this roleyouwill be the first point of contact for students families faculty and staffguiding them through the many aspects of Student Financial Services.Youllprovide personalized support and expert advice on financial aid scholarships and student account services.
As part of our dynamic teamyouwill play a key role in our student services and outreach efforts.Youlluse your skills in financial aid processing award adjustments professional judgment and needs analysis to ensure students receive the support they need.Youllalso collaborate with other departments to streamline services and improve the student experience.
Outreach is a vital part of this position.Youllrepresent our office at recruitment events deliver presentations to diverse audiences and help spread awareness about financial resources available to students.
Everythingyoudo will support our offices mission vision and valuesas well as the broader goals of our institution. Ifyouthrive in a collaborative student-centered environment and enjoy making a difference wed love to hear from you.
Please note that financial aid is cyclical in nature and percentages may fluctuate based on the point of the cycle.
Additional Information:
This is a full time (100% FTE) permanent position. This position is overtime eligible.
Monthly Salary: $3750.85 - $5397.56 Commensurate with experience and qualifications
In accordance with RCW 49.58.110 the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidates current experience education skills and abilities related to the position.
Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical dental life and disability insurance package for employees and dependents; retirement; deferred compensation optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.
Required Qualifications:
Positions require a Bachelors degree and two (2) years of professional work experience in student services or related education/experience. A Masters degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a yearforyear basis.
Experience in customer service.
Experience working with diverse populations.
Developed skills in written and verbal communication including experience with large group presentations.
Ability to work flexible schedules including weekends/evenings.
Good problem-solving skills.
Ability to perform multiple tasks.
Demonstrated experience working in a team environment.
Demonstrated experience interpreting rules and regulations.
Preferred Qualifications:
Experience with student services in a higher education setting especially Admissions Student Accounts Academic Advising Registrar Graduate School Athletics and/or Housing and Dining.
Experience with PeopleSoft.
Experience with financial aid programs sponsored by the State of Washington.
Masters Degree
About Department/College/Area/ Campus - Enrollment Management
Department Name: Student Financial Services
Location: Pullman WA
This position is primarily based on our Pullman WA campus with somehybrid/remote flexibility.
Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
1) Resume
2) Cover Letter
External candidates upload all documents in the Application Document section of your application.
Current WSU Employees (internal candidates) before starting your Workday application please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates upload all documents in the Resume/Cover Letter section of your application.
Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF if possible.
Reference contact information will be requested later in the recruitment process through Workday.
Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34 engages in law enforcement requires security clearance interacts with WSU students in a counseling or advising capacity has access to personal identifying and/or financial information unsupervised access to university buildings/property or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Time Type:
Full timePosition Term:
12 MonthWashington State University encourages all qualified candidates to apply including members of the military and veterans and persons with disabilities.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services programs activities education and employment for individuals with disabilities. To request disability accommodation in the application process contact Human Resource Services: (v) Washington State TDD Relay Service: Voice Callers: 1-; TDD Callers: 1- (f) or .
Notice of Non-Discrimination
In matters of admission employment housing or services or in the educational programs or activities it operates WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex race color national or ethnic origin physical disability mental disability sensory disability use of a trained service animal age religion creed genetic information marital status sexual orientation gender identity protected veteran status honorably discharged veteran member of the military or immigration or citizenship status except as authorized by federal or state law regulation or government contract.
Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX ADA/Section 504 and implementing regulations) as well as reports and complaints of discrimination and harassment can be made verbally or in writing to WSUs Compliance and Civil Rights the Department of Educations Office of Civil Rights or both.
More information resources and contact information are available here: Experience:
IC
Employment Type
Full-Time
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