National Enterprise Account Manager
National Enterprise Account Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Why join us
Our purpose is to design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.
The National Enterprise Account Manager (NEAM) drives business and cross sells within complex high potential Fortune 1000 accounts. This individual is accountable for growing defending and expanding business and revenue within their assigned accounts with a real estate footprint that spans multiple North America regions.
These individuals serve as the primary point of contact (Accountable in the RACI model) to achieve MillerKnolls objective of growing business with large expanding customers and securing multilocation revenue in defined target accounts.
Essential Functions:
Maintains and evolves the established Strategic Account Plan documenting your deep understanding of the clients unique business drivers. Identifies all current decision makers and key influencers attached to the account. Defines the strategy to grow and defend account business including all upcoming project opportunities. Leverages the selling team you will need around you to retain and expand the account including any Executive Sponsors. Organize the team around a RACI model. Maintain a balanced approach of cultivating longterm relationships and capitalizing on upcoming opportunities and projects.
Becomes the Accountable in the RACI model that identifies all players including MillerKnoll executives to capitalize on the depth of the MillerKnoll Global Enterprise Management (GEM) platform to evolve the account strategy to nurture account growth.
Builds on the Account Plan established by the Enterprise Account Developer to support the longterm requirements needed to facilitate a strong profitable and successful partnership.
Drives for results within each assigned account understanding each clients business strategies and financial drivers then monitors and manages their assigned accounts to a longterm profitable basis and preserves the ongoing customer relationship.
Maintains uptodate client information such as engagement tracking sales performance and customer insights in . Ensuring top customer opportunities are quantified and monitored providing datadriven visibility into our performance.
Measures all sales activities with a robust implementation strategy utilizing all corporate tools and resources available and aligning the appropriate MillerKnoll resources with each account.
Takes a purposeful approach to target every opportunity within their assigned accounts/geography to find the penetration points expand their relationships within each account and discover the windows of opportunity.
Works the account plans with the team(s) assigned to each account developing a continued coverage strategy defining clear accountabilities with each member of the team and orchestrating the activities of the team to implement the strategy and secure the account designing a communication process to maintain progress.
Skills and experience needed for this role include:
HighPressure DecisionMaking: Ability to balance longterm strategy while achieving shortterm progress milestones. Demonstrated ability to work in fastpaced environments with aggressive targets excelling in persuasion negotiation and rapid problemsolving.
Proven Ability to Build Networks: Leveraging your established network and fostering relationships with influential business decisionmakers. Expanding your industry connections to establish relationships with Clevel executives.
Sales Process Mastery: Passion for sales with a strong understanding of selling fundamentals. Proven ability to seek out new opportunities assess risks and take decisive action.
Advanced Selling Skills: Expertise in qualifying prospects account penetration strategic selling conceptual selling consultative selling negotiation and contracts.
Innovative and SelfStarter Mentality: Confidence and professionalism in representing MillerKnoll. Ability to build trust and credibility with clients.
Proven Success in Building Client Relationships: Quickly building mutually beneficial relationships with customers/partners and establishing connections at senior decisionmaking levels within an organization.
Exceptional Communication Skills: Superior verbal written and interpersonal communication with a strong emphasis on listening and motivating others to take action. Ability to clearly communicate a strategy to internal and dealer selling teams.
Commitment to Learning and Performance: Demonstrated strong personal performance standards a continuous learning mindset and a resultsoriented approach.
Strong Financial and Business Acumen: Demonstrated ability to understand complex financial models and business strategy.
Deep Knowledge of MillerKnoll Products and Services: Ability to quickly learn MillerKnolls products services and company culture and effectively differentiate offerings from competitors.
Dealer Experience: Expertise within a dealer environment with sales planning capabilitiesprovide leadership to dealers in pursuing and maintaining customer relationships.
Travel Requirements: Ability to travel 40 nationally and fulfill additional responsibilities as required.
Educational Background:
Bachelors degree in Business Administration Design or a related field preferred.
Minimum 5 years of successful contract furniture industry selling experience
Our Values
Our values speak to our shared beliefs. They describe how we live our purpose through the way we lead the way we see one another and the way we approach our work.
We are differencemakers reflects our commitments to creating places that matter to being a good neighbor in our communities and to using business as a force for good.
We are all extraordinary is our statement about the worth of individuals and our commitment to help everyone reach their full potential.
We are better together demonstrates how challenging one another making room for everyone and working and winning as one makes us stronger.
Who We Hire
Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .
Required Experience:
Manager
Employment Type
Full-Time
