Security Incident Controller
Security Incident Controller
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Job Description
What youll bring to the team
Security Controller
Location:THORPE PARK Resort KT16 8PN
Hours: 20 hours per week evening and weekend work per business needs
Contract:Permanent Variable Contract
Salary: 13.00 per hour
The Security Controller plays a vital supporting role in maintaining a safe and secure environment at the Resort by assisting the Security and Incident Manager in overseeing daily safety operations and emergency response strategies.
Responsibilities:
- Assist the Security and Incident Manager in implementing and monitoring emergency protocols particularly during evacuations guest incidents and crisis management.
- Support the coordination and deployment of resources during emergencies ensuring rapid response and efficient use of personnel and equipment.
- Monitor the operational readiness of safety systems including CCTV and public address systems ensuring they are fully functional during critical situations.
- Oversee the realtime monitoring of incidents ensuring accurate and timely documentation within incident management systems.
- Assist with implementing safety measures that enhance the guest experience during emergencies ensuring clear instructions and professional interactions from staff.
- Help train and equip team members to handle guest interactions ensuring effective communication and maintaining a safe secure environment for all visitors
Qualifications & Experience
- The ideal candidate will have experience in public safety emergency management or a related field.
- Experience in monitoring safety systems (e.g. CCTV fire alarms and public address systems) and providing operational support during emergency responses.
- Experience in incident management reporting and coordination across teams is essential as is the ability to work under pressure and handle multiple tasks during highstress situations.
- Familiarity with emergency protocols risk assessments and compliance with safety regulations will be critical in ensuring that the Resorts safety standards are consistently maintained.
- Would have appropriate SIA licenses
Benefits
- Enjoy the Ride Merlin Annual Passes 6 in total per year 1 for you plus 5 to gift to loved ones!
- Merlin Magic Pass 20 free tickets for you your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a years service
- 28 days holiday (including bank holidays)
- Company bonus
- Private pension scheme
- 40 discount online off LEGO
- 25 discount in our onsite retail shops and restaurants
- Ongoing training and development opportunities
- Plus many more
If you have any questions or if you require any assistance because of a disability or medical condition please contact us by email atand one of the team will get back to you as soon as possible.
Pay Range
Employment Type
Full-Time
