Grow your career with Alliant Energy!
At Alliant Energy our purpose is to serve customers and build stronger communities. Our employees make a difference every day by using their personal energy to bring this purpose to life.
Union Details (If applicable)
IBEW Local 965
Seniority Group (Local 965 Only) and Business Unit
Fond Du Lac OperationsWI Energy Del WPL
Number of Positions Available
1
Salary Grade
U101427
Career Band
Lead
Job Code
J05095
Residency Requirement
Travel time from your primary residence to your assigned headquarters must be 25 minutes or less under normal driving conditions.
Pay Range
$41.52 $46.66
Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site.
Job Description
Job Summary
Supervises and performs customer care work.
What you will do- Perform all the duties of a field technician.
- Schedule supervise and participate in work performed by field technicians and other employees assigned to customer care related work.
- Assist the salaried supervisor and make recommendations regarding hiring promotion and development of employees supervised by the Lead Field Technician position.
- Assist the salaried supervisor in planning and budgeting.
- Requisition and maintain an adequate and accurate level of utilityrelated equipment and related material.
- Check electric and gas service installations for compliance with WP&L service rules and applicable codes.
- Investigate and correct (when possible) customers electric and gas service problems and/or advise customer of corrections needed.
- Repair gas leaks on the companys side of the meter including threaded connections above ground and below ground. May wrap service risers and pipe. Relight gas pilots. Install gas piping including cutting and threading of pipe of the companys and customers side of the meter.
- Assist employees in analyzing and correct gas and electric equipment problems.
- Train customer care employees and others assigned to customer care work.
- Assure that work performed conforms to established procedures practices and safety rules.
- Maintain accurate records and prepare reports as required.
- Perform other duties which are related similar or incidental to this position.
Education Requirements- High school diploma or GED equivalent
Required Experience- Successful completion of Alliant Energys Field Technician training program and passing of the Field Technician examination
Other Requirements- Must possess a valid drivers license.
- This job is covered by the Department of Transportation regulations on drug and alcohol testing (CFR 49 Parts 40 and 199 and is subject to drug testing according to said regulations.
Knowledge Skills and Abilities- Proven mechanical aptitude and skills to perform gas and electric service type of work.
- Ability to become qualified and retain qualifications in all required Operator Qualification (OQ) tasks.
- Ability to perform the physical requirements of the job and neat appearance.
- Ability to work effectively in a culturally diverse work group.
Our people are passionate about what they do the product they sell and the customers they serve. If youre looking for an opportunity to be a part of a work family that values collaboration innovation and dedication were the right company for you.
Our Values
Live Safety. Everyone. Always Make Things Better Care For Others Do The Right Thing Act For Tomorrow Think Beyond. Be Bold
Alliant Energy is committed to providing an inclusive work environment for all and is proud to be an Equal Opportunity Employer where an applicants qualifications are considered without regard to race color religion sex national origin age disability veteran status sexual orientation gender identity or expression or any other basis prohibited by law. We are committed to the full inclusion of all qualified individuals.
Disclaimer:
The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Alliant Energy and affiliates is an equal opportunity employer that values diversity in the workplace. Applicants in need of a reasonable accommodation for any part of the hiring process please email
Posting End Date:
May 6 2025
Required Experience:
IC