Principal Technical Product Manager

At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!

Job Overview
Are you ready to join the Uncarrier movement
TMobile is Americas supercharged Uncarrier delivering an advanced 4G LTE and groundbreaking nationwide 5G network that will offer reliable connectivity for all. Principal Product Managers Technical partner with internal and external collaborators and leadership to understand the business and technology landscape of the company and creatively define solutions in support of new payment product offerings alleviating customer experience difficulties and improving the architecture.

Within TMobile the Principal Product Manager is a visionary strategist analyst customer evangelist as well as a respected leader of business and technology . Every product at TMobile is envisioned and built to achieve a specific business purpose or set of business results and our Product Managers play a vital role in representing the voice of the customer and bringing these products to life.
We are a team that encourages innovation and advocate an agile and open approach truly working and playing in the Uncarrier way!

Position duties and responsibilities include but are not limited to:

• Responsible for the payment/Fintech technology product endtoend build and manage product vision strategy and roadmap and lead crossfunctional teams to deliver highquality products.
• Act as a primary point of contact for the intake process to DevOps technology teams and lead the technical product roadmap for sophisticated or crossplatform solutions.
• Partner with business internal/external collaborators and leadership to understand current customer experiences identify areas of opportunity and build and lead product vision and strategy.
• Lead and manage payment product backlog and priorities with our business and technology partners.
• Lead product backlog grooming sessions by partnering with key resources.
• Manage overall challenges impacting the customers and craft solutions to those challenges.
• Guide and evangelize a strong customer focus and customer experience that aligns decisionmaking with IT investment choices and prioritization.
• Work with businesses to identify and articulate initiative scope benefits and return on investment.
• Collaborate with collaborators to plan and lead product releases.
• Develop and communicate payment acceptance and processing instructions on sophisticated technical subjects and align multiple domains both technical and nontechnical on this common vision.

Manage capacity and work planning.

• Effectively and efficiently partner with technical and nontechnical audiences including executive leadership.

Skill requirements:

• Crafting enterprise software solutions and business processes including process modelling and user story grooming in one or more industry verticals including Telecom Payments or Payment data collection Point of Sale P2Pe Tokenization EMV processing chargeback processing Payment Risk & Fraud Prevention and PCI.
• Conducting credit and prepaid cards payment acceptance transactions processing and settlement; Conducting payment product and domain consulting to end user and development team.
• Applying mandates from domestic and international payment networks (including VISA Mastercard Discover and American Express) acquirers and processors and identifying impacts to merchants enterprise payment system.
• Gathering and interpreting business requirements and converting them into functional and technical specifications using Jira tools for technical staff including review of test cases with Quality Analysts.
• Designing and developing the integration scripts and procedures using Enterprise Application Integration tools and integrating with backend services.
• Defining and resolving challenges impacting the customer experience including technical functional process and policy considerations and implementing enterprisewide technical solutions.

Experience and education requirements:

• Bachelors degree in Information Technology Computer Engineering or related field or its foreign equivalent and 7 years of meaningful work experience.
• 7 years experience in environments involving technical production code solution engineering or technical architecture in large scale company/ application / product environment. (Required)
• 8 years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience. (Required)
• 7 years demonstrated ability with payment processing specializing in card transaction issues.

Licenses and Certifications:

• Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
• Other Technical Certification Agile Certified Practitioner (PMIACP) (Preferred)

At least 18 years of age
Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $139700 $252000

Corporate Bonus Target: 20

The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

At TMobile employees in regular nontemporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a yearend bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out.

Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.